Contingent Professional - County Administration, Office of Workforce Development

Work includes providing professional employment assessment counseling and case management services to workforce development program participants including orienting customers to and enrolling them in the full range of services available providing information about and linkages to supportive services and working individually to develop customized retraining and reemployment plans that best meet individual needs interests and abilities; provide a full range of counseling and referral services. Assist in achieving federal state and local goals and objectives.

Includes the following. Other related duties may be assigned.

• Conduct prescreening to determine eligibility for workforce development programs.
• Provide educational and vocational guidance to unemployed and underemployed individuals ranging from GED to PhD.
• May assist participants in achieving career goals through occupational skills training job search placement and employment retention
• Counsel individuals and groups to assist in appropriate direction and focus in career development life skills and lifelong learning.
• Assist with developing resumes cover letters mock interviews and researching labor market trends to prepare customers for their job search.
• Familiarity with the Workforce Innovation and Opportunity Act and other federal state and local workforce development grants.
• Develop and present career and job search workshops and orientation sessions to job seekers.
• Monitor enter track and manage customer progress timely and accurately.
• Ensure compliance with federal state and local policies and legislation. Represent agency at internal/external meetings and events.
• Initiate and develop ongoing community relationships. Plan and provide community outreach activities.
• Refer clients to appropriate services in the community.
• Operate within multiple programs and grants; learn and follow multiple policies procedures and processes.
• May be leading POC for various grants projects and initiatives. May be required to work occasional nights and weekends.
• Provide services to customers via virtual/platforms.
• Proficiently navigate and manage virtual platforms to provide workforce development services.

Bachelors Degree and one (1) year related experience.

PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:

• Bachelors degree from a four-year college or university; or equivalent combination of education and experience.
• Good interpersonal skills and the ability to relate well to a diverse population. Possess strong organization documentation and writing skills.
• Ability to work both independently and as part of a team member in a customer driven environment.
• Knowledge of computerized tools; e.g. accessing Internet-based job search information.
• Detail oriented with strong customer service skills
• Experience in conducting assessments utilizing a variety of assessment tools.
• Workforce development experience including knowledge of DOL regulations case management customer service quality principles.
• Ability to multi-task develop priorities and reprioritize as required.
• Effective communication skills including written oral and public speaking for conducting workshops. Creative thinking problem-solving and decision-making skills.
• Demonstrated ability to work as part of a team (both internally and in the community) to ensure maximum level of coordinated services that benefit the customer are achieved.
• Computer literacy in Microsoft applications and other case management software.
• Knowledge of professional ethics including confidentiality policy.

Class C Maryland Drivers License or equivalent issued by state of residency.

ADDITIONAL INFORMATION:

TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening background screening and reference checks.

At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.