Data Center Site Lead - Onsite Plano, TX
Data Center Site Lead - Onsite Plano, TX
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Job Description
Job Description:
Seeking an experienced Data Center Site Lead to manage day-to-day operations team performance infrastructure planning vendor coordination and customer support at our Plano TX data center.
Key Responsibilities:
Team & Operations Management
- Lead and support data center operations team including onboarding training and performance management.
- Coordinate with cable media and support teams to ensure quality execution of tasks.
- Manage incident tickets site escalations audits and compliance activities.
Customer Vendor & Site Access
- Escort and oversee vendors/customers in secured areas.
- Approve and manage site access in compliance with DXC security policies.
- Support client builds and infrastructure projects.
Service & Incident Management
- Follow ITIL processes for incident change and problem management.
- Participate in planning meetings and change reviews.
- Conduct pre- and post-change validations and root cause analyses.
Inventory & Asset Management
- Perform equipment audits tagging and updates in inventory systems.
- Track scan and validate all assets and storage items.
Shipping/Receiving
- Handle shipping/receiving documentation and proper storage of IT equipment.
- Process RMAs and maintain dock/storage organization.
Physical Media & Equipment Handling
- Manage physical media tracking mounting and shipping.
- Perform basic hardware installs/removals power/cabling and troubleshooting.
Cabling & Infrastructure
- Plan install test document and troubleshoot copper/fiber cabling.
- Maintain accurate records in DXC tools and create BOMs for cabling projects.
Basic Qualifications:
- Bachelors degree or equivalent experience.
- 6 years of industry experience; 2 years in a similar role.
- Strong knowledge of data center infrastructure and IT equipment.
- Proficiency in Microsoft Office tools and ITSM systems.
- Ability to lift 50 lbs. stand for long periods and work rotational shifts (incl. nights/weekends/holidays).
- Primary Shift is onsite at the Plano TX data center.
- Candidates must be authorized to work in United States without the requirement of sponsorship.
Preferred:
Certifications such as CompTIA A Azure Fundamentals or AWS Cloud Practitioner.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
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Disability Accommodations
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Please note: DXC will respond only to requests for accommodations due to a disability.
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Employment Type
Part-Time
