Technical Program Manager
12 Months W2 Contract
Chicago IL (Hybrid onsite)
Benefits Youll Love:
- NextDeavor offers health vision and dental benefits for contract employees
- Paid sick leave eligibility is contingent on state of residence
- Optional 401k Plan (excludes employer match)
- Opportunity to get your foot in the door at a well-established corporation with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
Become a key player as aTechnical Program Manager:
Coordinates all aspects of a product or service offering project for a client from inception to closure. This will involve implementation of enterprise software systems or system integration or consulting projects/engagements. Will interface with clients program manager and internal Adobe leadership and cross-functional teams. Project is typically focused on the delivery of automation of a manual process to drive customer satisfaction using technology. Project management skills rather than technical skills are key but a strong technical background is often required to manage competing interests. Oversees schedules and budgets to ensure goal attainment.
Heres how youll make an impact on the team:
- Clearly understand and document requirements and integration points. Taking over the current manual process as listed here in order to automate it quickly: Current process documentation
- Adobe Program Manager to help execute on this coordinating with internal DX and DMe Teams and Microsoft Teams
- Support project estimation process with key contributors to help define scope and prepare statements of work including tasks deliverables landmarks resources and estimated costs
- BRD creation for Automation and Add-ons dev (for all 12 Solution groups that MSFT owns) and including Unified Metric calculations for Microsoft and LinkedIn tabs
- Handle all day-to-day administrative activities of a given project like Microsoft from inception to closure such as reviewing timesheets analyze plan versus actual figures
- Maintain regular communication with both the customer and internal teams anticipate and mitigate customer objections and questions quickly and thoroughly manage customer expectations secure customer reviews and approvals
- Regular cadence with MSFT PM and conduct discovery sessions
- Achieve customer satisfaction through successful deployments of new solutions
- Compile customer requests and deployment issues to provide a feedback channel into our core products.
- Work with third-party subcontractors and technology partners as required
- Act as the central point of contact throughout the life of the project assemble and communicate experiences in formal post-mortem and documentation of lessons learned standard methodologies and resources needed for future consulting practice
- Handle weekly resource planning and financial forecast updates
Heres what youll need to be successful in this role:
- You will have a working experience in a professional services/consulting environment of an enterprise software company or consultancy
- Knowledge of online or offline DX products is an asset though not required. You will be comfortable responding to the varying demands of working for a dynamic international company
- You are a self-motivated individual with well-developed interpersonal & communication skills and a strong desire to succeed
- Able to empower other project team members even under high pressure
Proven successful project management experience preferably delivering large enterprise-based applications and solutions with overall 12-15 years of proven experience.
Exposure in implementing the Adobe Experience/Marketing Cloud suite (AEM Campaign Analytics etc) is must
Solid understanding of custom software development processes and one of the following: Web Content management solutions and processes Online Analytics solutions Campaign solutions is must
Innovative problem solver
High attention to detail and thoroughness
Excellent problem-solving skills with a demonstrated ability to identify issues solve them quickly and well and know when to rely on internal resources to assist
Strong conflict resolution skills
Professional demeanor ability to be compatible with and lead teams with multifaceted strengths throughout Adobe and connect with client project managers directors and CXOs
Superb interpersonal skills to be able to coordinate complicated projects.
Exceptional team building and team leadership skills with validated experience managing virtual (including near- and off-shore) teams in an international environment
Proven technical ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems
Background in development with hands-on programming experience (advantageous) with technologies such as Java J2EE JavaScript JCR Apache Sling/Felix/OSGi
Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management standard methodologies would be an advantage
Prior experience in traditional business consulting would be an asset
Outstanding verbal and written communication skills
Pay Range:
$50 - $54.36/hour
Ready to make your mark Take the leap and apply directly here: your application is in good hands.
Required Experience:
Manager