Client Coordinator
Client Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Team D3 (Symetri) is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best-in-class engineering design process automation and data management technologies.
Job Summary: Team D3 (Symetri) is seeking a proactive and detail-oriented Client Coordinator to serve as a key liaison between our organization and our clients. In this role youll help drive communication facilitate renewals support Autodesk account management and promote our service standards across the customer journey.
Essential Functions:
- Act as liaison between the organization and the client
- Meet with Sales Reps to review upcoming renewals and plan ahead
- Facilitate client communication
- Facilitate client renewal process
- Coordinate consolidation of contracts
- Promote adoption of three-year agreements
- Maintain compliance with Autodesk standard practices for order processing
- Addition from Nora: Knowledge of Autodesk policy changes concerning renewal and new software purchases.
- Assist in organization of account hierarchies
- Assist clients in use of Autodesk account
- Facilitate Team D3 (Symetri) standard operating procedures throughout customer engagement process
- Perform additional duties as requested or assigned
Required Knowledge Skills Abilities and Other Characteristics (KSAOs):
- Skilled in Microsoft office products particularly Excel
- Knowledge of CRM systems
- Ability to organize and manage multiple large projects simultaneously
- Excels working in a team environment
- Exceptional communication collaboration and interpersonal skills
- Willingness to travel when needed
Required Education Experience & Certifications:
- Bachelors Degree or equivalent work experience
- 2 years of tech sales-related experience
- Background in SAAS software deployment
BENEFITS:
- 2 weeks PTO annually plus flexible paid time off
- D3 Observed Standard Holidays
- Company group health insurance nominal fee for employee coverage
- Short-term & Long-term Disability included
- Optional Cafeteria Plan Dental Vision Life Insurances Available
- 401K Program with D3 matching up to 4% of your base salary
- Eligibility of Benefits as follows:
- Insurance coverage(s) paid holidays 401k vacation starts the first of the month following 30 days of employment
EOE/Veteran/Disabled
Required Experience:
IC
Employment Type
Full-Time
