General Manager
General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Highly motivated and with a competitive edge you will enjoy going the
extra mile for your customers and thrive on working in a competitive
team environment. You will be a problem solver who sees things in an
innovative fashion and can make the complex seem simple. With a
confident manner excellent communication and time management skills
you provide your customers with a premium standard of service while
quickly gaining their trust and respect. You will have the ability to
create a positive buying experience for your customers along with a
track record of success.
With good moral and core values.
Experience in dealership management automotive sales retail sales
customer service/support and fixed operations are encouraged to
apply.
WHAT WE OFFER
- Medical and Dental
- 401K Plan
- Competitive wages
- Paid time off and vacation
- Growth opportunities
- Employee Vehicle Purchase Plans
- Health and wellness
- Family owned and operated
- Long term job security
- Discounts on products and services
- Monthly and yearly bonuses
RESPONSIBILITIES
- Position is responsible for overseeing all aspects of the dealerships operations ensuring profitability growth and efficiency while maintaining high levels of customer satisfaction. The role involves managing staff financial performance customer relations and dealership operations.
Sales and Operations Management:
- Oversee daily dealership operations including new and used car sales service and parts departments.
- Set sales and service targets and work with department managers to achieve these goals.
- Monitor market trends to adjust pricing inventory and marketing strategies.
- Ensure inventory levels are optimized to meet customer demands and dealership goals.
- Manage relationships with Nissan corporate ensuring compliance with company policies and standards.
Customer Relations:
- Ensure high levels of customer satisfaction by addressing customer concerns and maintaining a positive reputation for the dealership.
- Implement customer service programs and processes to enhance the buying and service experience.
- Maintain a strong relationship with key customers and community stakeholders.
Staff Management:
- Recruit hire and train department managers and staff across all departments (sales service parts finance).
- Create a positive work environment by providing ongoing support coaching and development opportunities.
- Set performance expectations and conduct regular performance evaluations.
- Foster teamwork and collaboration across departments.
Marketing and Business Development:
- Develop and implement marketing strategies to attract customers including advertising campaigns digital marketing and promotions.
- Analyze market conditions to identify business opportunities and drive growth.
- Represent the dealership in the community and at industry events
Compliance and Risk Management:
- Ensure that the dealership adheres to all regulatory requirements including safety environmental and employment regulations.
- Maintain high standards of ethical and legal conduct in all dealership operations.
- Oversee risk management efforts to safeguard the dealerships assets and reputation.
Education and Experience:
- Bachelors degree in business management or a related field (preferred).
- Several years of experience in automotive dealership management preferably with Nissan or other major manufacturers.
- Experience with dealership management software and CRM systems.
- Professional Appearance
- Must be willing to submit a. background check and drug screen
This role requires a proactive leader who can drive results foster a positive work culture and ensure the dealership runs smoothly while maintaining customer satisfaction and profitability.
Required Experience:
Director
Employment Type
Full-Time
