Data Analyst & IT Support Specialist at RMD Group
Data Analyst & IT Support Specialist at RMD Group
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Monthly Salary
USD 30 - 35
Vacancy
1 Vacancy
Posted on :
25-05-2025
Job Description
Description
Position Summary: This hybrid role supports the organization in two key areas:
- Data Analysis extracting and synthesizing data from POS and business systems to generate operational insights and weekly/ad hoc reports.
- IT Support providing frontline IT assistance across our Windows-based environment supporting network connectivity hardware/software functionality and onboarding/offboarding users across Office365 and other systems.
Type: Hourly - Full time
Pay scale: $30.00-$35.00/hr
Duties and Responsibilities include but are not limited to:
- Data & Reporting
- Build maintain and distribute weekly and ad hoc reports from systems including Toast POS Office365 and internal databases.
- Analyze operational and sales data to identify trends and support decision-making.
- Support cross-departmental reporting needs (Accounting Events Operations Marketing etc.).
- Maintain dashboards and assist in automation of repetitive reporting tasks where feasible.
- IT Support & Systems Maintenance
- Serve as the first point of contact for basic IT troubleshooting across all departments.
- Provide hands-on support for issues related to PCs printers hardware peripherals and user access.
- Diagnose and resolve connectivity issues primarily within Ubiquiti network systems.
- Support Toast POS maintenance configurations and incident response.
- Manage Office365 user administration: account creation license assignments and access controls.
- Support onboarding/offboarding workflows for new hires and terminations.
- Maintain hardware/software inventory and assist with procurement as needed.
Skills and Attitude
- Must be able to work independently and make decisions that impact the company
- Demonstrate the ability to anticipate the needs of others
- Must possess strong written and verbal communication skills
- Must have a positive and outgoing attitude
Education:
- High School Degree or equivalent required
Required Qualifications:
- 2 years of experience in a data analyst or IT support role (hospitality or multi-unit environment a plus)
- Proficiency in Microsoft Excel and Office365 (SharePoint Outlook Teams etc.)
- Comfortable with PC hardware Windows OS troubleshooting and basic networking (especially Ubiquiti/UniFi environments)
- Ability to translate data into clear insights and communicate findings to both technical and non-technical audiences
- Strong organizational skills and attention to detail
Preferred Qualifications
- Experience working in hospitality retail or restaurant groups
- Experience with Toast POS (back-end admin or reporting modules preferred)
- Familiarity with Power BI SQL or other data visualization/reporting tools
- Understanding of SaaS tools like Tripleseat Restaurant365 Hubspot
- Scripting or automation knowledge (e.g. Power Automate or Zapier) a plus
Certificates Licenses and Registrations:
- Annual expectations will be set for ongoing learning and may include acquiring certifications licenses and/or registrations that are applicable to the responsibilities of this position.Physical Requirements:
- Must be able to sit stand or walk for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Must be able to bend stoop and climb.
- Must be able to push and pull.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade RMD has been a driving force in the industry creating some of San
Diegos most successful and exciting concepts including Rustic Root Huntress Lumi Side Bar and FLUXX.
In addition the group works with a thriving portfolio of hospitality and lifestyle concepts that include
Ballast Point Brewing and Hard Rock Hotels Float and 207. RMD brings extensive expertise in all areas of consulting including design development and management plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
Venue
Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition including regional dishes from around the country all reimagined with fresh and local ingredients and our Chefs modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and dcor. If its downtown San Diego energy you want head upstairs to the Gaslamps premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere.
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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