Data Analyst - Courier Supply
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Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
A storm is coming! Over the past years weve built a central sales and operations planning methodology and process to secure healthy courier supply throughout the year. As our tools and capabilities for forecasting planning and monitoring grow more advanced so does the complexity of managing supply across our regions. To address this we are creating a specialized team to own courier supply management across all Wolt countries.
To help us succeed in making supply a non-issue in all regions we are now looking for aData Analyst - Courier Supply to take ownership of this critical area. This role combines strategic planning analytical rigor and data-driven decision-making to create structure manage forecasts track performance and solve complex supply challenges.
You will be part of the global team that continuously develops deeper insights and capabilities while collaborating closely with key stakeholders in your region. Success in this role means proactively driving improvements managing KPIs and ensuring that local context is factored into global strategies.
This role is highly analytical and requires a structured methodical approach to managing forecasts across a large set of cities and running advanced analytics to create actionable insights for improvement. A great candidate goes beyond running numbersthey are curious hands-on and constantly seeking opportunities to make an impact.
What Youll Be Doing
Forecasting & Planning:
Define and manage operational forecasts and supply plans for your region taking into account global insights and local nuances like holidays events and seasonality.
Collaborate with central teams such as finance procurement and product to align on bi-annual planning and ensure regional priorities are well-represented.
KPI Tracking & Optimization:
Monitor daily and weekly performance against courier acquisition and activation KPIs to maintain an optimal supply-demand balance.
Proactively identify challenges and take corrective actions such as launching referral campaigns accelerating applicant activation or reactivating inactive couriers.
Analysis & Insights:
Leverage data to analyze trends evaluate the effectiveness of supply strategies and uncover opportunities for improvement.
Use tools like Looker SQL Python R and Excel to create actionable insights while maintaining a pragmatic and strategic mindset.
Collaboration Across Teams:
Partner with local operations teams marketing and product to align on performance goals share insights and implement data-driven improvements.
Serve as the go-to expert for your region ensuring local context is incorporated into global strategies.
Experimentation & Process Improvement:
Use experimentation (e.g. A/B testing) as one of many tools to test hypotheses and refine strategies for improving courier acquisition onboarding and activation performance.
Contribute to the development of global best practices and frameworks that improve forecasting planning and overall supply management.
We are looking for someone with:
- 3 years of experience with analytical: You excel in working with data extracting insights and translating them into actionable plans. Looker Excel SQL proficiency are a must & Python/ R knowledge is a huge bonus.
Strategic Thinking: Youre able to connect the dots between data strategy and execution always focusing on the bigger picture.
Attention to Detail: You thrive on bringing structure to complexity ensuring forecasts and plans are precise and reliable.
Collaborative Mindset: You work well in cross-functional teams and build strong relationships with stakeholders to drive results.
Proactive Ownership: Youre curious hands-on and never settle for the status quo. You actively look for ways to improve processes and performance.
Cultural Fit: You lead with humility collaboration and a best idea wins mentality while fostering a positive respectful work environment.
Excellent written and oral communication skills in English
If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today!
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
IC
Employment Type
Full Time
