T-Mobile Regional Sales Manager - NW Arkansas
T-Mobile Regional Sales Manager - NW Arkansas
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-05-2025
Job Description
Job Summary
POSITION OBJECTIVE:
The Regional Sales Manager drives the vision of the Company to their Region. This role is about turning corporate strategy into successful customer experiences through an incredible level of accountability and performance.
DUTIES AND RESPONSIBILITIES:
Training:
- Accountable for building team of Store Managers and equipping them to hire and train the kinds of staff members that can deliver the best possible customer experiences.
- Conduct Coaching Conversations with Managers during store visits.
- Conduct Coaching Conversations with Employees during visits.
- Conduct Daily Phone Calls to Managers
- Be proactive in asking questions for problem discovery.
- Ensure Assistant Store Manager Trainings are taking place.
Recruiting:
- Staff Locations
- Complete 2nd interviews for Store Locations.
Sales:
- Analyze each stores Performance for individual and cross-market performance gaps and opportunity areas.
- Sales Performance Reviews for Region;
- Monitor Sales Metrics for Region:
- Big 5 Reporting
- KSO Performance
- General areas of success/opportunity
Operations:
- Be the driving force in coaching your teams motivating them helping them develop as well as making the tough decisions when your team needs to be held accountable.
- Conduct on-the-spot coaching when gaps in operations compliance and procedures arise.
- Pinpoint performance gaps addressing them with urgency as you escalate serious issues as needed.
- Recognize and celebrate team successes regularly.
- Meet regularly with Store Managers to discuss day-to-day operations upcoming store events promotions and training.
- Review Location Schedules.
- Check Email Multiple Times per day to ensure Hot Items dont get missed.
- Monitor Cornerstone Compliance-For Region.
- Monitor Operations Compliance-For Region
- Maintenance Requests for location:
- Submitting Tickets/Request.
- MTI/INview Needs-For Region.
- Spot Check Viva Transactions.
- Scrub Sales Code Database vs. Viva.
- Write ups warnings and terminations when needed.
Requirements:
Do you have what it takes to be a Regional Manager
- 1 Year Multi- Unit Management Experience
- Willing to relocate
- Worked at Multiple locations
- High performance in the following areas:
- Big 5 Performance
- KSO Performance
- Employee Churn
- ASM / RSM Promotion
- Brand Audit
- Operations Scorecard
EDUCATION KNOWLEDGE AND SKILLS:
- Previous customer service or sales experience
- Excellent communication and listening skills
- Tech savvy and the ability to smoothly find your way around a computer
- Born problem-solver
- Excellent written and verbal communication skills
- A high school degree or GED is essential
- At least 18 years of age
- Legally authorized to work in the United States
- Pass a Pre-employment background screen
- Work varied shifts 7 days per week which may include evenings weekends and holidays
- Travel required between markets
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Mobileone LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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