Systems Analyst

Posting Date

05/23/2025

3201 S 323rd StFederal WayWashington98001-5023United States of America

This position is responsible for the implementation of new or updating of existing business systems and processes in order to drive improvements across one or more of the business teams within Revenue Operations. In order to achieve this the Systems Analysts will coordinate multiple stakeholders through the Software Development Life Cycle (SDLC) process including IT external vendors and business teammates.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Analysis & Technical:

• Produces detailed documentation including business requirements process flows communications use cases and user stories outlining problems and opportunities.
• Translates business needs into requirements across multiple business systems or processes with some guidance.
• Proficiency in tools such as JIRA Confluence MS Teams and Excel to communicate and facilitate daily operations.
• Demonstrates understanding across a larger scope of business systems (multiple systems multiple businesses using a system multiple processes) including how data capture & processes across systems are interrelated.
• continuously learns new system capabilities & and recommends how to leverage them.

Problem Solving:

• Solves problems related to a business system by outlining potential drivers & and forming a hypothesis-based approach. Guides business in identifying root cause and ideating towards initiation of system solution. Aid businesses in forming manual workaround or other alternatives either while waiting for enhancement lifecycle or in pursuit of an ideal technology solution.
• Makes recommendations & and synthesizes takeaways from visualizing processes flows across multiple systems or businesses.
• Understands the SDLC and supports business in progressing through the process.
• Understand the implications of the overall project on broader business objectives or other business lanes. Proactively raises awareness when issues arise that impact their work stream.
• Develops requirements by collaborating with business leaders & and translating their needs across multiple business systems or processes.
• Business lead on IT comms for code and data readiness; aiding as Business Facilitator for UAT and production Validation.
• Help businesses understand how the system should be operating after a release.
• Primary liaison with IT to support them in conducting more detailed investigations.

Project & Stakeholder management:

• Effectively leads working sessions & facilitates interactions between business teams and IT (ex. Requirement review sessions project status meetings & post-deployment feedback sessions).
• Directs & executes on next steps to progress own work stream; identifies & recommends new opportunities to improve existing processes.
• Understands the Software Development Life Cycle and supports the business team in progressing through the process.
• Maintains up to date documentation of data/process dependencies across multiple projects business lanes of systems (ex. BRD use cases process flows)
• Proactively communicates around deadlines & roadblocks.
• Builds collaborative relationships with all stakeholders.

EDUCATION AND EXPERIENCE:

• 1-3 years of relevant experience Required.
• Bachelors Degree Required.

SPECIALIZED EXPERIENCE EDUCATION TRAINING OR QUALIFICATIONS:

• Bachelors degree in a related field of study OR applicable work experience -Required.
• Masters degree Preferred.
• Strong quantitative and problem-solving skills including complex analytical modeling & insight generation Required.
• Ability to communicate complex ideas in a simple easily digestible manner to a range of audiences Preferred.
• Commitment to DaVitas Core Values Required.
• Experience in healthcare and/or revenue cycle Preferred.

What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
• Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning

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At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$78000.00-$91000.00 / year

If a candidate is hired they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $64350.00/year Nassau Suffolk and Westchester counties: $64350.00/year Remainder of New York state: $60405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour Nassau Suffolk and Westchester counties: $16.50/hour Remainder of New York state: $15.50/hour Washington Exempt: $77968.80/year Washington Non-exempt: Bellingham: $17.66/hour Burien: $21.16/hour Unincorporated King County: $20.29/hour Renton: $20.90/hour Seattle: $20.76/hour Tukwila: $21.10/hour Remainder of Washington state: $16.66/hour

Required Experience:

IC