Team Lead CSM - Part-Time (Free-lance)

Flatsy

Posted on : 25-05-2025

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1 Vacancy

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Job Location

Paris - France

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 25-05-2025

Job Description

Tes missions principales :

En tant que team lead CSM tu seras garant(e) du pilotage oprationnel de lquipe CSM. Tes missions :

Management de lquipe CSM : coaching accompagnement au quotidien valuation des performances
Suivi et pilotage du business : suivi des KPIs mise en place et analyse des tableaux de bord
Respect et amlioration des process : garantir lexcution fluide des process existants et amlioration
Monte en comptences & professionnalisation de lquipe : formation continue feedbacks bonnes pratiques
Animation des rituels dquipe : runions hebdos points 1:1 partages de bonnes pratiques
Fixation des objectifs individuels et collectifs : alignement avec les enjeux business et la satisfaction client

Employment Type

Part-Time

Company Industry

Key Skills

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About Company

Flatsy

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