Account Coordinator â Austin, TX
Account Coordinator â Austin, TX
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Job Description
About Us
At Madden were not your typical marketing agency. Were a full-service destination marketing agency that blends tech-savvy know-how with creative flair to help destinations shine. Innovation Check. Data-driven strategies Double check. A passion for storytelling that brings destinations to life Oh yeah weve got that too.
Were constantly evolving to meet the needs of our tourism partners driven by performance and aligned with their goals. With Maddens Agile approach we flex and adapt to connect our clients with travelers groups and event planners creating campaigns that dont just reach people-they inspire action.
We offer the whole shebang: full-agency services and omni-channel solutions. By combining research-backed insights captivating storytelling and strategically executed campaigns we deliver results that move the needle (and then some).
About You
Youre a proactive communicator who builds strong relationships whether its a quick sync with the creative team or a client meeting where your enthusiasm and clarity make our work shine.
You thrive in a fast-paced environment where no two days are the same and youre equally comfortable managing timelines proofing deliverables or writing compelling content.
Organized and detail-oriented you keep projects on track without missing a beat and spot the small details that make a big difference. Youre not just a task-doer you take initiative seek out ways to improve processes and bring fresh ideas to the table. Youre flexible adaptable and excited by new challenges. Whether youre proofing copy or diving into campaign research you bring your A-game and collaborate with ease. Most importantly youre hungry to grow happy to roll up your sleeves and genuinely enjoy being part of a collaborative team.
Youre not just looking for a job youre looking to make an impact!
What Youll Do
Monitor project timelines and workflow
- Demonstrate strong relationship-building skills across multiple constituents
- Coordinate creative development and proof deliverables for accuracy
- Create project plans and timelines for marketing activities and manage workflow
- Communicate with account team clients and the creative team
- Write content for client advertorials websites RFPs and more
- Conduct research and gather content needed for a campaign
Skills Were Looking For
- Superior verbal and written communication skills
- Strong work ethic reliable and trustworthy
- Demonstrate initiative- When something needs to be done you do it. When nothing needs to be done you find something that needs to be done.
- Flexible and adaptable- The tasks for this job cant all be written in this post (partially because we dont always know what we need until we need it). Youre willing to put forth the effort to help the company succeed.
- Attention to detail- its the little things that matter!
- Self-motivation with a drive to improve processes and take on additional projects
- Interpersonal communication skills that thrive in a team environment
- Ability to quickly learn new technology platforms
- Demonstrate drive for superior service both internally and externally
Dont Meet Every Requirement
Thats okay! At Madden we believe diverse backgrounds perspectives and experiences make us stronger. If this role excites you but your path doesnt line up perfectly with the qualifications above we still want to hear from you. Who knows-you might bring something to the table we didnt even know we needed.
What Youll Get from Us
We see your success as our success. When you join our team youll get:
- Opportunities to grow your skillset through training new challenges and learning experiences.
- A team thats got your back and is ready to help you thrive.
- A workplace culture that values intelligence ambition authenticity and a willingness to learn.
- No hoops to jump through about degrees or specific experience-we care about what you can do and what you bring to the table.
About the Interview Process
We like to keep it simple and transparent. Heres what the process may look like:
Round 1: A friendly chat with our Recruiter to get to know you and share more about the role; this will be a virtual call with cameras turned off.
Round 2: An interview with some of the awesome teammates youll collaborate with; this will be an in-person interview.
Assignment: We may invite you to complete an assignment. Dont worry-well provide all the details you need along with plenty of time to complete it.
Round 3: To wrap things up youll have a quick 15-minute chat with our VP.
Additional Information
This is an hourly role with a consistent schedule:
- Youll be in the office Monday through Thursday from 9:00 AM to 6:00 PM (CDT) and working remotely from your home office on Fridays during the same hours.
- Youll also have opportunities to meet off-site with clients and collaborate with team members face-to-face helping us build strong authentic connections.
Heads up: At this time we do not offer Visa sponsorship or relocation services.
Madden Media is an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
