Service Account Coordinator
Service Account Coordinator
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Job Description
Job Description
We are seeking a detail-oriented and client-focused Service Account Coordinator to join our team in Tampa this role you will serve as a primary point of contact for our clients ensuring that service requests are managed efficiently and client expectations are consistently exceeded. You will work closely with internal teams to coordinate service delivery maintain account records and support ongoing client satisfaction.
Responsibilities
Act as the liaison between clients and service teams to coordinate timely and effective service delivery
Manage client inquiries resolve issues and provide updates on account status
Maintain accurate records of client accounts service activities and communication
Support account management with reporting scheduling and client onboarding
Monitor project timelines ensuring deadlines are met and services align with expectations
Identify opportunities to enhance client satisfaction and provide recommendations to internal teams
Collaborate with departments such as operations billing and sales to streamline account coordination
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field (preferred)
2 years of experience in account coordination client services or administrative support
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Excel Outlook Word)
Ability to work independently while contributing to a collaborative environment
Customer-focused mindset and strong problem-solving skills
Additional Information :
Benefits
Competitive salary: $59000 - $65000 per year
Opportunities for professional growth and internal advancement
Comprehensive health dental and vision insurance
Paid time off and holidays
Retirement savings plan
On-the-job training and skill development programs
Supportive and team-oriented work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
