Position Summary
The primary purpose of this position is to operate the UNC E9-1-1 Communications Center effectively and efficiently 24 hours a day 365 days a year ensuring law enforcement response emergency response and other miscellaneous needs. This consists of collecting processing prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions. This position is necessary to ensure continued uninterrupted University operations during periods of adverse weather and/or emergency situations including those that require the University to close. As such the employee is required to report to work when scheduled during these types of events. Position involves operating multiple computer systems simultaneously including CAD DCIN Alarm systems computerized multi-line/channel telephone and radio systems while performing other multi-task duties on a continuous basis. Position involves listening documenting and communicating verbally and in writing over the telephone radio and in person. Position requires the interpretation of audible noises signals and tones from various computer operating systems and programs.
Required Qualifications Competencies And Experience
Requires certification as a Division of Criminal Information computer operator. Requires Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission.
Preferred Qualifications Competencies And Experience
Previous Emergency Communications Dispatch experience and computer experience
Work Schedule
Varies based on the needs of the UNC E9-1-1 Communications Center
Required Experience:
Staff IC