Business Process Analyst 3
Business Process Analyst 3
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us:
- Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
- Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
- Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
- Help manage the States relationship with its ERP Managed Services Providers (MSP) to ensure that SLAs and other performance metrics are met.
- Drive collaboration with key Business internal Infrastructure MSP Security and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
- Gather and analyze information from stakeholders business owners customers and management.
- Lead identification triage troubleshooting and reporting of production issues and problems in the ERP FIN application.
- Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
- Identify risks and recommend changes related to processes projects and procedures.
- Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
- Perform as liaison between various stakeholders managing stakeholder expectations and ensuring successful communications between project team members.
- Develop project plan with project manager or recommend approaches through defining tasks leading meetings and other tasks to gather and coordinate activities for requirements gathering.
- Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
- Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
- Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
- Perform validation of solutions by analyzing the end product and specification requirements.
- Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
- Work with Business owners and users on projects by supporting testing efforts monitoring project progress providing additional project management support and attending information exchange and touchpoint meetings with project teams.
- Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
- Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
Applying for position:
- When completing your online Ohio Civil Service Applicationbe sure to clearly describe how you meet the minimum qualifications outlined on this job posting.
- Allanswers to the supplemental questionsmustbe supported by the work experience/education provided on your civil service application.
- If you require a reasonable accommodation for the application process please email the Human Resources contact on this posting so arrangements can be made.
About Us:
Led by Director Kathleen C. Madden the Ohio Department of Administrative Services is the engine of state government providing innovative solutions and supporting the efficient operation of state agencies boards and commissions.
Enterprise Shared Solutions coordinates strategies for delivery of government information and services electronically. This includes oversight of the Ohio portal which enables constituent access to state information and services via the internet including and the Ohio Business Gateway. Enterprise Shared Solutions also partners with the Health and Human Services Cabinet and the Governors Office of Health Transformation to streamline health and human services. The office consists of the following program areas:
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.
Minimum Qualifications:
60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
-Or completion of associate core program in computer science information systems or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
-Or completion of undergraduate core program in computer science information systems or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
-Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology Accounting and Finance Computer Literacy Interpreting Financial Statements Active Learning Verbal Communication Written Communication
Knowledge Skills and Abilities
Knowledge of:
PeopleSoft ERP Operations Management - Accounts Payable and Receivable
- Asset Management
- Billing
- General Ledger
- Budget Development
- Strategic Sourcing
- Supply Chain
- Travel and Expense
- Commitment Control
- Procurement
- Self Service
- Computer Science
Skill in:
- PeopleSoft Financial Management 9
- MS Office 365 suite (SharePoint Teams Outlook PowerPoint Visio Word Excel etc.)
- Experience with SQL Server MySQL Oracle or other specific SQL databases
- Application management/outsourcing experience (preferably Onshore)
Ability to:
- Communicate verbally and have written communication skills in large/complex organizations
- Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
- Problem solve at all levels of an organization
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Required Experience:
IC
Employment Type
Full-Time
