Emergency Communications Engineer
Emergency Communications Engineer
Posted on :
24-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-05-2025
Job Description
Job Title: Emergency Communications Engineer
Client: Public Safety and Emergency Management division (The NYC Office of Technology and Innovation)
Work Location:2MTC Brooklyn
Job description:
The Emergency Communications Engineer reporting to the Director of Emergency Communications as part of the Public Safety and Emergency Management division is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City.
It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical of vendors supporting emergency communications telecommunications services and infrastructure.
- Coordinate with 911 Originating Service Providers neighboring jurisdictions and Emergency
- Communications Relay Centers
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
- Configure and test Emergency Communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City s Public Safety Answering Centers
- Technical support for Text-to-911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services.
- Technical support and oversight for vendor managed ESInet services and systems
- Technical support for Public Safety Unified Communications systems and services
- Technical support for all emergency point-to-point alarm relays automated inbound 911 relays telematics and third-party 911 communications
- Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
- Provide Emergency Communication technology asset management support
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will
not be considered
- 8 years of experience working in a data center or in the field supporting related work.
- 4 years of experience in network support LAN/WAN troubleshooting.
- 4 years of experience in communications routing transport and delivery (Wireline Wireless
- and VoIP)
- 4 experience using documentation tools (MS Excel MS Visio MS Word Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards ability to pull and terminate
- cabling in a variety of customer environments.
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turn-up
- Ability to perform physical work related to the job.
- Ability to follow detailed job documents.
- Must be willing to travel within the NYC region to meet customer SLA s.
- Must be willing to work on-call after hours and weekends when required
DESIRABLE SKILLS/EXPERIENCE:
- Bachelors degree from an accredited college in computer science or related area of study Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language.
- Experience with Emergency Communications infrastructure systems applications and related technologies
- Knowledge of E911 call routing selective routing trunking and location-based routing.
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 9-1-1 Call Handling Systems
- Knowledge of Land-mobile-radio systems P25 conventional and trunked networks
- Knowledge of NG9-1-1 ESINET call routing.
- Knowledge of SMS RTT TCC routing SMS aggregation
- Knowledge of GIS and location-based identification systems
If you are: bright motivated skilled a difference-maker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multi-task communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why you think you are a fit.
About Us:
Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nations fastest-growing companies.
8+ years of experience working in a data center or in the field supporting related work. 4+ years of experience in network support, LAN/WAN troubleshooting. 4+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP) 4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.) Working knowledge of networking hardware and topologies Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments. Working Knowledge of computing systems and hardware Experience with LEC circuits termination and turn-up Ability to perform physical work related to the job. Ability to follow detailed job documents. Must be willing to travel within the NYC region to meet customer SLA s. Must be willing to work on-call, after hours and weekends when required
Education
Bachelor's degree from an accredited college in computer science or related area of study Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
