Sr. Project Manager - Services PMO

The Sr. Project Manager is responsible for providing cross-functional project management on behalf of the Global Services Business Unit (GSBU) in support of launching new product introductions and executing key strategic initiatives. The Sr. Project Manager is the primary liaison between Intuitives Engineering teams / Engineering PMO and the Field Service Technical Support Customer Success and Service Operations teams supporting each product. With the development and introduction of new products the Sr. Project Manager identifies service strategies service requirements risks deliverables and schedules. The incumbent leads a cross-functional effort to execute GSBUs readiness to the project plan. The Sr. Project Manager will tightly align with upstream/downstream business partners supporting a specific Intuitive product line. The success of the Services Program Management team is mission critical to the success of the worldwide Services business unit. This is where your leadership hands-on experience supporting global service organizations experience in software development fascination with robotics and passion for leading change within a complex fast-paced highly regulated environment can make a direct impact.

Essential Job Duties

• Leads new product introductions (NPI) for the Global Services Business Unit from initiation through product release in partnership with the Digital Business Unit

• Leads key projects for Service teams globally directly impacting the successful execution of mission-critical strategic organizational change

• Responsible for management of scope timeline resources and overall project plan to meet project goals

• Oversees and coordinates functional participation within the project team and contributions toward the project plan

• Manages the project plan by identifying critical path constraints contingencies and mitigations to achieve project goals. Escalates threats to project plan as required to functional management and senior leadership

• Works across the organization to align support and input for the project

• Contributes to product development process optimization by sharing best practice development lessons learned resource leveling and process input

• Presents project status updates to senior management team

Qualifications :

Required Skills and Experience

• Minimum 12 years of experience leading the introduction of new products into a service or manufacturing operations environment and/or supporting global operational expansion.

• Operations medical device industry and/or software experience preferred

• Effective communication influence leadership change management conflict management and negotiation skills

• High level of proficiency using Microsoft Project Smartsheet or other Project Management software

• Ability to understand technical information and translate project requirements into clear deliverables

• Must possess exceptional attention to detail individual initiative and a sense of ownership

• Must be an effective communicator capable of interfacing with all levels of the organization from front-line engineers to executives

• Excellent relationship-building customer focus and facilitation skills

• Requires knowledge of engineering product strategy and business management

• Comfortable with all phases of the product development lifecycle including idea generation concept development testing design implementation validation and transfer

• Budgets project/program cost tracking and other technical management administrative experience

Required Education and Training

• Four-year degree (Bachelors degree or global equivalent) in Engineering or a scientific field preferred business finance or other related field will be considered in conjunction with experience

Preferred Skills and Experience

• PMP or other project management certification preferred

• Capable of maintaining a rapid pace enjoying having multiple projects simultaneously. Can change course be scrappy and get things done on short timeframes.

• Experience working in a regulated environment. Familiarity with medical device regulations CFR & ISO preferred.

• Experience working at a startup or other fast-paced environment.

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target salary ranges are listed.

Remote Work :

No

Employment Type :

Full-time