Client Experience Coordinator
Client Experience Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role
As the Client Experience Coordinator youll help guide clients through their experience with the Verellen collectionwhether theyre visiting the showroom reaching out with questions or finalizing an order. Youll manage product sales and logistics support marketing efforts and help ensure that both the physical space and our digital presence reflect the tone and values of the brand.
Key Responsibilities:
Client Support & Sales
- Welcome and assist clients in the showroom and by phone
- Prepare and follow up on quotes
- Process sales orders and provide product details and samples
- Maintain an approachable and professional point of contact throughout the client journey
Showroom & Inventory Management
- Keep the showroom organized clean and visually aligned with the Verellen aesthetic
- Manage in-stock inventory and borrowed samples
- Coordinate product deliveries and ensure smooth order fulfillment
Marketing & Brand Presence
- Support social media website updates and email outreach
- Help coordinate events and promotions
- Represent the boutique at industry functions when needed
Designer & Trade Engagement
- Build relationships with local designers and trade professionals
- Assist the BMID Design Team with Verellen product support
If you enjoy being part of a close-knit team and thrive in a setting where design service and detail all matteryou may be a great fit here. Wed love to hear from you.
Qualifications :
Qualifications:
- 13 years of experience in a sales marketing or client support role luxury residential a plus
- Strong communication and organizational skills
- Comfortable managing logistics and handling client details with care
- Reliable resourceful and able to work independently
- An appreciation for design craftsmanship and immaculate presentation
Additional Requirements:
- Full-time in-person (40 hours/week)
- Ability to lift up to 30 lbs and work at a computer for extended periods
- Valid drivers license and reliable transportation for off-site appointment
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Time Requirement: Full Time
Physical Requirements: Prolonged periods of sitting at desk and working on computer
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
