Bilingual Front Desk Associate
Bilingual Front Desk Associate
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Job Description
Bilingual Front Desk Associate
We are searching for a team oriented organized admin professional to assist our Support Staff team. In this role you will be responsible for receiving all incoming calls and directing them to the appropriate staff person. You will also greet and direct all visitors to the agency and post all agency mail.
This is a full-time non exempt (35 hour/week) position. Our office is located in Malden MA with ample free parking!
Compensation: Annual salary is $43680. Enjoy benefits that start as of day 1 of employment and our generous paid time off package.
With a refreshing culture that is supportive collaborative and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life why not join the Mystic Valley Elder Services Team!
Working at MVES means:
- A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions
- Encouragement of your development through opportunities to get involved use your voice and gain new knowledge and skills
- Competitive salaries
- Harvard Pilgrim Health Care Medical insurance Delta Dental and VSP Vision insurance effective 1st day of employment
- 403b Retirement Plan with agency contribution after 2 years of employment
- 3 weeks accrued Vacation time
- 3 weeks accrued Sick time
- 13 Paid Holidays
- 30 personal hours
What youll be responsible for:
Essential functions of the position are below. Additional duties may be assigned as required
- Answers all telephone calls to the Agency in a courteous enthusiastic and timely manner and directs these calls to the proper individual or department; retrieves and forwards messages from the answering service and agency voice mail
- Greets and directs all visitors to the agency; maintains visitor log and key cards; answers general visitor/caller queries when appropriate
- Prepares all outgoing morning mail for pickup replenishes postage and postage supplies. As needed date stamps and distributes all incoming agency mail and maintains staff mailboxes. Opens and distributes incoming faxes and packages maintains the appearance of the lobby and reception area
- Assists in general support staff functions including preparation of bulk mailings for other departments and assembling information packets
- Manages conference room schedules and assists with special projects as required
- May be required to change or work extra hours to cover other shifts including some holidays
Qualifications:
- High School diploma needed
- A minimum of three years administrative experience is required
- Bilingual required
- Excellent customer service skills and courteous phone manner
- Excellent interpersonal communication skills and attention to detail
- Ability to operate a multi-line phone system and other office equipment
- Accurate word-processing skills: proficiency in Microsoft Word and Outlook required
- Strong knowledge of office practices and administrative procedures
- Ability to work well within a team-based structure
Mystic Valley Elder Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
