Head of Stadler Rail Service (SRS)
Head of Stadler Rail Service (SRS)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
leader ensures high-quality service delivery operational efficiency customer satisfaction andcompliance with safety and regulatory standards. The role involves managing a large team
driving continuous improvement and aligning service operations with the companysbroader business goals.
- Develop and implement a regional strategy for railcar service operations aligned with corporategoals.
- Identify opportunities for expansion modernization and efficiency improvements acrossservice centers.
- Collaborate with executive leadership on long-term planning and capital investment.
- Manage day-to-day operations of multiple railcar service centers including mobile repair units.
- Ensure adherence to AAR (Association of American Railroads) FRA (Federal RailroadAdministration) and other regulatory standards.
- Oversee scheduling inspections repairs retrofits and overhauls of railcars.
- Lead and develop a high-performing team of service managers engineers and technicians.
- Promote a culture of safety accountability and continuous improvement.
- Implement training programs to ensure workforce readiness and compliance.
- Serve as the primary point of contact for key clients ensuring service quality andresponsiveness.
- Manage service contracts SLAs and customer satisfaction metrics.
- Coordinate with rail operators leasing companies and OEMs.
- Develop and manage the regional budget including labor materials and capital expenditures.
- Monitor financial performance and implement cost-control measures.
- Optimize inventory and supply chain for parts and materials.
- Drive adoption of digital tools for maintenance tracking diagnostics and reporting.
- Evaluate and implement new technologies for predictive maintenance and automation.
- Ensure data integrity and reporting accuracy across all service locations.
- Bachelors degree in Mechanical Engineering Transportation Management Business or relatedfield (MBA or PE license preferred).
- 10 years of experience in railcar maintenance or heavy equipment service with 5 years in asenior leadership role.
- Extensive knowledge FRA regulations and railcar repair standards.
- Strong leadership communication and organizational skills.
- Ability to develop and implement long-term plans aligned with business goals.
- Understands market trends regulatory changes and industry dynamics in rail transportation.
- Expertise in managing large-scale multi-site service operations.
- Strong focus on process optimization quality control and efficiency.
- Familiarity with lean principles and continuous improvement methodologies.
- Fluent in English; German is a plus.
- Competitive Pay (plus Profit Sharing potential)
- Low-cost comprehensive Medical / Dental / Vision / Rx plans
- 401(k) with employer match after 90 days
- Generous Paid Time Off / 10 Paid Holidays / Extended Paid Holiday (Dec. 25 - Jan 1)
- Paid training / Career development
- Tuition and training reimbursement
- Paid maternity and parental leave
- Company-paid life and disability insurance
- Referral bonus program
Required Experience:
Director
Employment Type
Full Time
