NCWorks Career Center Manager Durham
NCWorks Career Center Manager Durham
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$ 50633 - 88607
1 Vacancy
Job Description
Description of Work
Unleash your potential and make an impact! The Department of Commerce Division of Workforce Solutionsiscurrently accepting applications for the Career Center Manager II- Durham.
This is a full-time position (40 hours per week) withState Benefits including health insurance as well as retirement.
**Salary Grade: NC14**
***Recruitment Range: $50633.00- $79113.00***
The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolinas workforce talent help individuals advance their career opportunities and meet business workforce needs by connecting talent to jobs. NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through: assessment and development of job requirements; evaluation of experiences skills and abilities; referral to jobs job training programs and other placement services.
This position provides the management of the Division of Workforce Solutions (DWS) employees within a large sized NCWorks Career Center office housed in Durham. The position plans and directs the activities of the DWS staff in providing employment service job training limited unemployment insurance service and labor market information service applicant and employer clients in Durham County. It works closely with the NCWorks Career Center Operator and other center partners to ensure efficient and seamless service delivery to customers. The position interacts closely with local employers economic development entities NCWorks Career Center Operator Workforce Development Board (WDB) public officials and other employment and training organizations to ensure appropriate delivery of services to clients.
In addition this position is expected to also assist with delivery of services to customers daily to include direct service provision. This position is responsible for the continued coordination of DWS employees within the NCWorks Integrated Service Delivery (ISD) system and the incumbent must be able to function as the center operator if deemed necessary. Work is performed independently under the administrative supervision of the DWS Regional Operations Director for the North Central Prosperity Zone.
***NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at managements discretion.***
About the Division of Workforce Solutions
The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolinas workforce talent help individuals advance their career opportunities and meet business workforce needs by connecting talent to jobs. The DurhamNCWorks Career Centersprovide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences skills and abilities; referral to jobs job training programs or other placement services.Incentives of NC State Employment
We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:- 12 Annual Paid Holidays
- North Carolina State Health Plan administered by Blue Cross Blue Shield of NC
- Supplemental Benefits including Flexible Spending Accounts Accident Insurance Cancer & Specified Disease Critical Illness Dental and Vision
- NC State Retirement(TSERS)
- WeSave Employee Discounts
Knowledge Skills and Abilities / Competencies
The Knowledge Skills and Abilities listed below along with the Minimum Education and Experience Requirements are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Applicationand Addressing Knowledge Skills and Abilities.
To qualify for this position applicants must document on the application that they possessALL ofthe following:- Demonstrated knowledge and experience planning assigning and supervising the work of three or more subordinate staff and other office support personnel including:a general knowledge of best practices and procedures relating to effective supervision of subordinate employees
- Demonstrated knowledge of industrial and employment conditions within the State.
- Demonstratedability to analyze and interpret data related to local employment economic conditions.
- Demonstrated ability to establish and maintain working relationships with applicants employers community organizations and the general public.
- Demonstrated thorough knowledge of a great variety of human resource programs offered in the service area.
- Demonstrated ability to express oneself clearly and concisely in oral and written form
- Thorough knowledge of the organization operations/programs and objectives of the Division of Workforce Solutions.
- Knowledge of Workforce Development Integrated Service Delivery (ISD) Model and Workforce partners as well as Center certification guidelines.
- Demonstrated ability to direct the training of staff in the use of standard career and employment services techniques and procedures.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See for detail.
Bachelors degree from an appropriately accredited institution and five years of experience in public or private employment service-related work including three years in a supervisory capacity; or
Associates degree from an appropriately accredited institution and seven years of experience in public or private employment service-related work including three years in a supervisory capacity; or an equivalent combination of education and experience.Supplemental and Contact Information
About the Department of Commerce
The North Carolina Department of Commerce is the states lead agency for economic community and workforce development. The department works with local regional national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.
Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.
**PLEASE NOTE**It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates/licenses. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. Resumeswill notbe accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form)WILL NOTbe used for screening for qualifying credit. Please make sure you complete the application in full.See ResumeorSee Attachmentwill NOTbe accepted and will be considered an incomplete application and will not be processed. For additional information about applications and processes with the state of NC please visit:How Do I Get the Job.
For consideration for this vacancy all applicants must complete an on-line application using this link If multiple applications are submitted to an individual posting only the most recent application received prior to the posting close date will be evaluated for consideration.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education. If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
***INCLUDE ALL RELEVANT EDUCATION WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visitto learn more.
- Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Re-Entry for Formerly Incarcerated Individuals
Our Agency supports theGovernorsExecutive Order 303which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.
By providing the requested information you certify that you have given true accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work you authorize educational institutions associations registration and licensing boards and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation or a failure to disclose relevant information may be grounds for rejection of your application disciplinary action or dismissal if you are employed and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30 GS 14- 122.1).
Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account and click Application Status. If you are selected for an interview you will be contacted by management. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at 855.524.5627.
Samantha Costa
Recruitment/Salary Admin Tech
North Carolina Department of Commerce
Required Experience:
Manager
Employment Type
Full-Time
