Community & Customer Engagement Advisor
Community & Customer Engagement Advisor
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Job Description
Were Golding Homes thank you for looking!
Itsa great time to join Golding as werean efficient local visible and listening organisation providing sustainable homes and communities. Wevean established track record for building quality homes and investing in our local communities.
Wereexcited to recruit for this role at Golding and appoint a Community and Customer Engagement Advisorto cover a period of maternity leave (a minimum of 6 months and a maximum of 15 months).
What youll be doing
Youll empower customers to improve their communities and make a positive difference. Youll produce improvements and solutions to community issues of concern as well as reduce management costs and ensure all activities undertaken are carried out to the highest standards of integrity and professionalism.
Youll provide customers with varied opportunities to influence and provide feedback on Goldings service delivery. Youll help to raise and maintain standards while enabling Golding to direct our resources to areas in which customers will benefit most from customer-centric services and greater satisfaction a key element of ensuring value for money.
Youll support customers to become involved at every level of the organisation ensuring that we meet our obligations under the Social Housing white paper with innovative varied and exciting opportunities to work with us challenge us and hold us to account.
More about you. What can you bring
Were looking for someone with experience of delivering and organising Community events and projects as well as experience of positive engagement with customers. Youll have Social Housing / Community Investment / Customer Engagement knowledge and experience and an understanding of the statutory voluntary and community sectors. Youll hold a great understanding and awareness of equality and diversity issues and have an aptitude for innovation and creativity to aid continual service improvement.
Youll be flexible and able to work the occasional evening and weekend(2-4 times a year).
When and where youll be doing it
You will enjoy a 37-hour working week and earn an annual salary of 34715per annum dependent upon your knowledge skills and experience.
Our Hub Home Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new modern and bright space which inspires creativity and innovation.
What will you get in return
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.
Youll get:
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28 days annual leave per year (plus bank holidays)
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Company Pension contribution and life assurance
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Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.
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An annual Wellbeing Fund
Closing Date: Midnight Wednesday 4th June
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
We will be sifting applications throughout and reserve the right to close applications early.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Equality Diversity and Inclusion
Were committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly allowing us to build a healthy vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin gender sexual orientation marital status religion age or disability status youll get all the opportunities support and respect youd expect from Golding Homes. Were committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
