Repair Lead
Repair Lead
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Job Description
While working under minimal supervision the Wireless Technician Lead will inspect refurbish test troubleshoot and program electronic equipment. Attention to detail and mechanical aptitude is required while working on complex projects and assisting less experienced peers. Highly-skilled with moderate level of proficiency.
Job Responsibilities
- Assist Engineering Department with troubleshooting software flashing support and new product introductions
- Serves as a resource to others in the resolution of complex problems and issues
- Assists as Subject Matter Expert for internal and external clients
- Conducts standup meetings and Tech Talks in supervisors absence.
- Validates and evaluates new & tech damage product from line
- Validates provides feedback and enters line reworks into excel database
- Validates & signs off on all UR/BER from line
- Assists in evaluation and generation of material escalations
- Assists in generation of Engineering change requests for process and documentation changes
- Assists and completes submission of help desk tickets for associates requiring login issues equipment issues etc.
- Conduct training mentoring and coaching of associates in job related functions and recommends to supervisor associate training opportunities
- Monitors work flow and work in process in line and allocates resources accordingly keeping supervisor up to date
- Conduct root cause failure analysis and troubleshooting on suspected defective devices
- Perform electromechanical assembly using hand and electric tools
- Must be able to perform precise component level and board repairs
- Identify and report root cause deficiencies
- Identify and report routine process deficiencies
- Test repair and troubleshoot devices to isolate root cause
- Perform soldering and de-soldering using handheld soldering and hot air equipment
- Work with care and urgency in order to meet production goals
- Participate in continuous improvement and team building activities
- Refer to and follow Standard Operating Procedures to perform the job duties
- Use a computer to enter data into the company database
- Physically move material as needed
- Perform other duties as assigned
Basic Qualifications
- High School diploma or GED required
- Three years of previous experience working in a manufacturing environment and technical electronic repair field
- Ability to maintain a minimum 2.0 device per hour when repairing/refurbishing devices and/or performing level II
- Occasional: bending squatting kneeling reaching twisting exposure to changes in temperature being near moving machinery and office machinery
- This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and bar scanner
- Employee is occasionally required to stand and walk lift carry and/or move up to 20 pounds
- Specific vision abilities required by this job include close vision and the ability to adjust focus
- Required to use hands and fingers handle or feel objects tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- The noise level in the work environment is low and it is an Electro Static Discharge (ESD) safe area; wrist strap and smocks must be worn at all times
- Proficient in analog digital and RF disciplines
- Proficient in reading and understanding schematics
- Demonstrated proficiencywith soldering and de-soldering using handheld soldering and hot air equipment
- Proficient in all process related procedures and equipment required for performing job functions of the Production Repair Department
- Strong attention to detail
- Strong communication and presentation skills
- Proficient with the use of personal computer enter data MS Office and Internet Research
- Ability to handle multiple priorities simultaneously
- Ability to work independently and in a team environment
- Ability to interact effectively and positively with all levels of company personnel
Preferred Skills
- Associates degree in electronics or technical degree in a related field
- Experience performing surface mount rework
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Pay Range:
$18.65 - $29.84Any posted pay range considers a wide range of compensation factors including candidate background experience and work location while also allowing for salary growth within the position.
Expected application deadline is
06/06/2025If date is blank then this is a pipeline requisition and we will continue to collect applications on an ongoing basis.
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For U.S. benefit information visit. For benefit information outside the U.S. please speak with your recruiter.
Whats the culture like at Assurant
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune Americas Most Innovative Companies recognition in 2023 we bring together top talent around the world. Although we have a wide variety of skills and experiences we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our cultureThe Assurant Way.
Company Overview
Assurant is a leading global business services company that supports protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries Assurant supports the advancement of the connected world by partnering with the worlds leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions extended service contracts vehicle protection services renters insurance lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race color religion sex national origin age disability veteran status sexual orientation gender identity or any other characteristic protected by federal state or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurants application process we will never ask for personal information such as your Social Security number bank account details or passwords. Learn more about what to look out for and how to report a scam here.
Employment Type
Full-Time
