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You will be updated with latest job alerts via emailAmplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4000 customers including Atlassian NBCUniversal Under Armour Shopify and Jersey Mikes rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust uncover clear insights about customer behavior and take faster action. When teams understand how people are using their products they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product data and marketing teams ranked #1 in multiple categories in G2s Spring 2025 Report. Learn how to optimize your digital products and business at.
As an organization we approach challenges with humility take ownership of our contributions and embrace a growth mindset that pushes us to constantly improve ourselves each other and the value we bring to customers and partners.
Amplitudes Commitment to Diversity Equity & Inclusion (DEI):Amplitude believes that diversity enables the creation of better products improves the ability to solve complex problems and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety empathy and human connectionthat will allow employees of all backgrounds to thrive.
* This position will support customers primarily in India and Southeast Asia. The person must be located in Bangalore India. *
The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitudes customers. As a Senior Customer Success Manager for our APJ region you are responsible for making sure that our customers are successful in achieving their product goals. As a dedicated resource on a portfolio of Enterprise customers in India and the APJ region you will lead the process for understanding the most meaningful business challenges of the product executives you partner with. You will have the opportunity to work with both innovative digital-first brands and more traditional companies looking to embrace a data-driven future and have a significant impact on Amplitudes Customer Success strategy.
You enjoy working in a fast-paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization problem-solving and communication skills along with a passion for working with customers.
As a Customer Success Manager you will:
Youll be a great addition to the team if you have:
At a minimum you need to have:
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Required Experience:
Manager
Full Time