BDC Customer Care Specialist-Will Train
BDC Customer Care Specialist-Will Train
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive Pay
- PTO
- Medical Dental and Vision Insurance
- Life Insurance
- Career Growth Opportunities
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Stay informed about new products features accessories etc. and their benefits to customers
- Attend product and sales training as requested by BDC
- Attend sales meetings
- Maintain a professional appearance
- High school diploma or general education degree (GED)
- Sufficient reading skills to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations
- Strong writing skills to write reports business correspondence procedure manuals advertising copy
- Presentation skills to share information and respond to questions from groups of managers clients customers and the general public
- Mathematical skills to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume
- Ability to interpret and follow instructions shared in written oral diagram or schedule form
- Clean driving record & valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
