Payroll Helpdesk Assistant | Managed Services Operations
Payroll Helpdesk Assistant | Managed Services Operations
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Job Description
Job Description & Summary
Human Resources and Payroll Operations in MSO PwC Poland is a rapidly expanding team. You can play an important role in supporting and transforming operations of our domestic and international Clients. We continuously enhance our operations by applying best practices streamlining processes and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our clients as we delve into diverse projects and collaborate closely with international expert consulting and compliance teams to provide comprehensive Payroll and HR Administration services across various sectors in the region.
We are looking for:
Payroll Helpdesk Assistant
Your future role:
Deliver high quality customer service in response to payroll helpdesk inquiries ensuring accurate information and timely resolution of payroll questions and issues including complex cases for employees across multiple jurisdictions
Participate in projects helping to identify design and execute activities aimed at continuous improvement within the helpdesk
Drive improvements in content by analyzing topics suitable for self-service routing enhancing information in online tools and ensuring the helpdesk guidebook is consistently updated
Coordinate and communicate effectively with PwC teams and clients as required
Uphold professional and technical standards including adhering to the firms code of conduct and independence requirements.
Apply if you have:
A university degree
1 years of experience in Payroll Operations
Proficiency in English allowing for fluent communication both verbal and written
Experience in using Microsoft Office tools
Sense of ownership of assigned tasks
Analytical skills attention to details energetic and proactive approach to achieving goals team working skills good work organization.
By joining us you gain:
Work flexibility - hybrid working model flexible start of the day workation sabbatical leave
Development and upskilling - our full support during onboarding process mentoring from experienced colleagues training sessions workshops certification co/financed by PwC and conversations with native speaker
Wide medical and well-being program - a medical care package (incl. physiotherapy discounts on dental care) coaching mindfulness sessions psychological support education through dedicated webinars and workshops financial and legal advice
Possibility to create your individual benefits package (a.o. lunch pass insurance packages concierge veterinary package for a pet massages) and access to a cafeteria - vouchers discounts on IT equipment and car purchase
3 paid hours for volunteering per month
Additional paid Birthday Day off
And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
Recruitment process:
CV verification
HC screening phone call
Interview.
If you are interested in this position please send us your CV in English.
If you have additional questions please contact us:
Please note that we do not collect resumes in our inbox.
Your personal data will be processed for recruitment purposes by PwC Business Services spka z ograniczon odpowiedzialnoci sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the .
#LI-OK1 #LI-Hybrid
Employment Type
Full-Time
