Blessey Marine Services Inc. owns and operates one of the youngest multi-faceted inland tank barge and vessel fleets in the United States.

We are in search of a IT Support Engineer (Electronic Specialist) for our Harahan LA location.

SUMMARY DESCRIPTION:

Handles day-to-day IT support tomaintain and troubleshoot electronic wiring and computer systems primarily onBlessey Marines fleet of motor vessels with additional support forshore-based IT infrastructure. This role focuses on electronic diagnosticsmarine electronics and wiring repairs complemented by IT support forcomputers networks and devices.

SUPERVISION:

Reportsto: IT AssistantManager

Supervises: This position has nosupervisory responsibilities.

ESSENTIALJOB FUNCTIONS:

• Provide exceptional customer service to shore and vessel staff at Blessey Marine Services.
• Diagnose and repair two-wire electronic systems coaxial CATx (Ethernet) telephone antenna NMEA/Serial communications and basic power distribution systems on vessels.
• Perform soldering connector termination and wiring installations for marine electronics and IT equipment.
• Maintain and troubleshoot navigational equipment (AIS GPS Compass) and Rose Point systems on vessels.
• Conduct hands-on and remote technical support for electronic wiring and IT issues at offices and onboard vessels.
• Support network installation and maintenance with a focus on wiring cabling and connectivity testing.
• Perform preventive maintenance and cleaning of electronic and IT equipment on shore and vessels.
• Troubleshoot and repair computers printers scanners and multifunction devices as needed.
• Configure and support cellphone and cellular network device hardware emphasizing wiring and connectivity.
• Document all support tasks in ConnectWise and internal tools.
• Manage lifecycle of electronic and IT equipment including receiving testing inventorying and configuring hardware.
• Liaise with vendors to manage equipment RMA/warranties particularly for electronic and marine electronics.
• Assist in setting up training or demonstrations for electronic and IT systems.
• Participate in a scheduled On-Call after-hours rotation to support 24/7/365 operations.
• Travel up to 50% of scheduled work time to vessels and other locations as required.
• Perform other IT-related duties or project tasks as assigned leveraging electronic and IT expertise.

QUALIFICATIONS:

• Expert proficiency in two-wire electronic systems wiring technologies and electronic diagnostics in marine or industrial environments.
• Skilled in using multi-meters wire tracing tools Ethernet testing tools and soldering equipment.
• Extensive experience troubleshooting and repairing coaxial CATx (Ethernet) telephone antenna NMEA/Serial communications and basic power distribution system.
• Proficient in Microsoft workstation operating systems and basic IT troubleshooting.
• High school diploma required; electronic certification or training (e.g. NMEA MEI/CMET) strongly preferred.
• Certification in one of the following is a plus: CompTIA A CompTIA Network or Microsoft.
• Transportation Workers Identification Card (TWIC) required.
• 3-5 years of experience in electronic work ideally with marine electronics combined with IT support experience.
• Strong problem-solving skills and ability to make informed decisions under pressure.
• Highly organized detail-oriented with excellent interpersonal skills and initiative.
• Reliable and responsive to support calls during work hours nights and weekends.
• Ability to coordinate logistical movements of motor vessels to optimize efficiency and minimize downtime.
• Collaborative team player with the ability to teach others and work independently with minimal supervision.
• Valid drivers license and ability to pass a Motor Vehicle History check.

LANGUAGE SKILLS

Abilityto read analyze and interpret general business periodicals professionaljournals technical procedures or governmental regulations. Ability to write reports businesscorrespondence and procedure to effectively present information and respond to questions fromgroups of managers clients customers and the general public.

MATHEMATICAL SKILLS

Abilityto apply concepts such as fractions percentages ratios and proportions topractical situations.

REASONING ABILITY

Abilityto define problems collect data establish facts and draw valid to interpret an extensive variety of technical instructions inmathematical or diagram form and deal with several abstract and concretevariables.

WORKING CONDITIONS

Thework environment characteristics described here are representative of those anemployee encounters while performing the essential functions of this accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Whileperforming the duties of this Job the employee is occasionally exposed to wetand/or humid conditions; moving mechanical parts; risk of electrical shock andrisk of radiation. The noise level in the work environment is usually moderate.

TRAVEL REQUIREMENTS:

Thisposition requires driving a vehicle as necessary to travel to vessels runningerrands and to business related out-of-town trips will be required on a regular basis. Employee and/or applicant must successfullycomplete a Motor Vehicle History check and possess and maintain a current validdrivers license in their state of residence.

PHYSICAL REQUIREMENTS

Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Whileperforming the duties of this Job the employee is regularly required to stand;walk; sit; use hands to finger handle or feel; reach with hands and arms andtalk or hear. The employee is occasionally required to climb or balance; stoopkneel crouch or crawl and taste or smell. The employee must occasionally liftand/or move up to 30 pounds. Specific vision abilities required by this jobinclude close vision distance vision color vision peripheral vision depthperception and ability to adjust focus.

Blessey Marine is an Equal Opportunity Employer and Drug Free Workplace.