Senior IT Product Manager
Senior IT Product Manager
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$ 179000 - 219000
1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Denver Colorado
What youll do
As the Product manager for IT Customer Zero your primary goal is to help improve how IT supports the business building capabilities through use of our products with an emphasis on emergency technologies and automation. You will be responsible for the long-term strategy roadmap and delivery of capabilities and tools that enable a good user experience at cloudflare while advocating the adoption of our own products in driving these outcomes. On an average day you might pitch a concept to senior leadership collaborate with Security work with IT to do user experience research prototype a new feature iterate on a spec analyze adoption data and pair with an engineer on implementation.
- Own your space: Champion building Cloudflare on Cloudflare. We are serious about expanding how we leverage our own products to stitch together compelling experiences improving enablement with our enterprise tools and data through dogfooding.
- Connect the pieces. Product managers are a nerve center at Cloudflare equally responsible for IT for IT connecting engineering program management security business intelligence operations and partners to make sure we as IT have a cohesive approach to enablement.
- Excel across teams. Enterprise capabilities cut across all of our IT product verticals so you should be comfortable working with product managers across IT and the company to prioritize systemic improvements that both cloudflare and our enterprise customers need.
- Be customer obsessed. You will be responsible for directly engaging with stakeholders and understanding what challenges they face and how we can leverage our own products to enable. Youll bring these insights back to the team to build a great roadmap.
- Be data driven. You should be comfortable working with data and analyzing data to quantify the impact of problems and opportunities in your space. As an enablement group bias for action on enabling our IT stakeholders to achieve success.
- Pay it forward: Develop and deliver user training programs provide ongoing support and partner with product LMS / training teams to dogfood / enable our own training platform(s)
Examples of desirable skills knowledge and experience
- 4 years of experience as a product manager technical program manager or equivalent delivering solutions in the cloud at scale for a technical audience
- Customer focus. At Cloudflare we serve the needs of our internal customers large and small and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and individual teams.
- Business Acumen: Strong business acumen and ability to understand complex business processes and translate them into technical solutions.
- Strong written and verbal communication skills for both an internal and external audience as appropriate. Able to effectively interact with technical and non-technical stakeholders.
- Cross-Functional Partnership: Collaborate with IT Security Engineering and other product teams to understand user and business needs and deliver capabilities and tools of value and work within the constraints of our business.
- Data-Informed Decision Making: Use data analytics to inform product decisions and measure the impact of new features and improvements.
Compensation
Compensation may be adjusted depending on work location.
- For Colorado Illinois Maryland and Minnesota based hires: Estimated annual salary of $179000 - $219000.
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Senior IC
Employment Type
Full Time
