PURPOSE AND SCOPE

To sell planned maintenance contracts along with professional service quality parts and aftermarket products while obtaining/maintaining maximum market share.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully an individual must be able to perform each essential duty satisfactorily:

• Responsible for the following duties as they relate to existing industrial customers using both Rite-Hite and competitive equipment.

• Develop a positive counselor-selling relationship by demonstrating the ability and willingness to solve and/or prevent customer equipment/maintenance problems.

• Assist customer in restoring equipment to acceptable safe and efficient operating levels to maximize customer productivity and safety.

• Create awareness of company/products through consistent timely contact.

• Develop long-term professional relationships that allow for preference when additional products are required.

• Provide new product sales representatives with leads relating to company products.

• Maintain awareness of competitive activity including any pricing policies in the District as they relate to planned maintenance service parts and new products.

• Maximize gross profit by maintaining acceptable margins on all product lines.

• Execute all warranty registration cards and demonstrate proper use of new equipment to all customers.

• Responsible for all leads relating to Aftermarket Sales directed through District office.

• Requires a high degree of cold-calling via the telephone. Setting appointments with decision-makers within industrial accounts is critical. Professional On-the-Dock presentations equipment demonstrations and written proposals are required. The ability to close orders is essential.

• Responsible for the development maintenance and updating of active job reports by utilizing the computer based SFA systems.

• Other duties may be assigned.

EDUCATION and/or EXPERIENCE

The successful individual will possess:

• A four (4) year college degree (Business or Marketing preferred);

• Three or more years related sales experience (Previous material handling or loading dock equipment sales experience is very beneficial)

• Flexibility to interact with dock workers up to board room presentation

• Strong mechanical/electronic comprehension

• Excellent communication skills

• Professional customer-oriented attitude

• Confidence and tact.

KNOWLEDGE / SKILL REQUIREMENTS

The ideal individual will demonstrate:

• Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.

• Ability to write reports business correspondence and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.

• Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry.

• Ability to apply concepts such as fractions percentages ratios and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.

SUPERVISORY RESPONSIBILITIES:

This role will not have supervisory responsibilities.