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Location: Hybrid / Coral Gables Campus
Reports To: Assistant Vice President of Student Financial Assistance and Employment
Direct Reports: Undergraduate Financial Aid Team Leads System and Compliance Leads Director of Student Employment and Key Specialists
Position Summary:
The Senior Executive Director of Financial Assistance and Employment is a strategic leader responsible for overseeing financial aid programs for undergraduate students and managing university-wide student employment services for all student populations. Acting as the second-in-command to the Assistant Vice President this role ensures that both financial aid and student employment operations align with institutional goals regulatory compliance and a student-centered approach. The Senior Executive Director collaborates closely with departments such as the Registrars Office Student Accounts and Canes Central to ensure integrated high-quality service delivery. This position requires a high level of independence overseeing decisions that may have large impact on the university and managing significant compliance risks across aid and employment programs.
Key Responsibilities:
- Undergraduate Financial Aid Leadership:
Lead the strategic planning policy development and daily operations of undergraduate financial aid programs ensuring timely accurate and effective financial support for students. - Student Employment Oversight:
Oversee the Student Employment program for all student populations (undergraduate graduate law and medical students) ensuring compliance with federal work-study regulations and managing institutional employment budgets. Supervise the Director of Student Employment to support job development placement and student satisfaction across on- and off-campus employment opportunities. - Cross-Departmental Collaboration:
Collaborate with the Registrars Office Student Accounts and Canes Central to ensure integrated student services that facilitate efficient aid processing and student employment. Build partnerships to enhance overall student experience and service accessibility. - Compliance and Risk Management:
Ensure all financial aid and student employment operations comply with federal state and institutional regulations including Title IV work-study guidelines and employment policies. Actively manage compliance risks and provide leadership in regulatory adherence. - Financial Counseling and Literacy:
Develop and promote financial literacy initiatives and counseling programs to support students in making informed financial and employment-related decisions. - Operational Excellence:
Direct the administrative and organizational functions of undergraduate financial aid and student employment offices including staffing training and process improvements. Foster a culture of efficiency accuracy and high-quality service. - Data Reporting and Analysis:
Analyze and report on financial aid and student employment data to assess program effectiveness support budgeting and guide strategic planning. Present insights to the AVP for informed decision-making. - Leadership and Team Development:
Supervise mentor and support professional development for the undergraduate financial aid team and Director of Student Employment. Champion a collaborative service-focused team culture that emphasizes accountability and continuous improvement.
Minimum Qualifications:
- Masters Degree in Higher Education Finance Human Resources or a related field.
- 8 years of experience in financial aid or student financial services with demonstrated experience in managing student employment and undergraduate aid programs.
- Any relevant education certifications and/or work experience may be considered.
- Proven knowledge of Title IV regulations state aid compliance and federal work-study requirements.
- Strong ability to develop cross-departmental partnerships and deliver integrated services across financial aid and employment functions.
- Excellent analytical leadership and communication skills.
- Experience with financial aid and student employment systems (e.g. PowerFaids PeopleSoft) is preferred.
Certifications:
- NASFAA Professional Credentials relevant to undergraduate aid (e.g. Administrative Capability Verification Federal Work-Study Direct Loans) is required.
- Pursuit of the FAAC credential is encouraged within the first year in the role.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A16
Required Experience:
Exec