Customer Support Greece (Spanish speaker)
Customer Support Greece (Spanish speaker)
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Job Description
As a Customer Support / Technical Support Agent you will be the primary point of contact for Spanish-speaking customers providing them with outstanding service and technical assistance. Your expertise will help resolve issues answer inquiries and ensure a seamless experience for our users.
Key Responsibilities:
- Provide exceptional customer support via email phone and chat in Italian.
- Troubleshoot technical issues and offer timely solutions.
- Assist customers with product inquiries and ensure satisfaction.
- Document customer interactions and manage support tickets effectively.
- Collaborate with internal teams to improve services and address feedback.
- Stay updated on product knowledge and company policies.
- Participate in training sessions and ongoing development programs.
Requirements:
- Language Proficiency: Spanish(C2 level) and English (B2-C1 level).
- Previous experience in customer service technical support or related fields is preferred.
- Junior candidates with 6 months to 3 years of experience are welcome.
- Strong problem-solving skills and a customer-focused mindset.
- Ability to work independently and as part of a team.
- Excellent communication skills both verbal and written.
What We Offer:
- Competitive salary and monthly bonus.
- Relocation Assistance: Flight tickets and accommodation provided depending on the project.
- Free health insurance with comprehensive coverage.
- Clear career growth pathways and development opportunities.
- A vibrant lifestyle in sunny cities rich in culture and high quality of life.
- Flexible relocation optionsmove within 1 week or up to 2 months at your convenience!
Employment Type
Full Time
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