NOC Engineer
NOC Engineer
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Job Description
Location: Lekki Lagos Nigeria
Employment Type: Full Time
Monthly Net Salary: 250000
Overview
We are seeking a highly motivated and technically skilled Network Operations Center (NOC) Engineer to join our growing team in Lekki Lagos. The ideal candidate will be responsible for monitoring maintaining and troubleshooting our network infrastructure to ensure optimal performance and uptime. You will play a vital role in proactive problem detection issue escalation and ensuring the reliability of our IT and telecommunications systems.
Key Responsibilities
Perform general system administration tasks on all elements of the network
Discover problem areas which could negatively impact system performance or customer satisfaction
Pro actively monitor network and system performance
Analyze traffic data and trends and escalate areas of concern to the network design authority
Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC)
Perform general system administration tasks on all elements of the network
Perform network surveillance 24/7 respond to network reported and customer reported problems
Take ownership to ensure that all problems are resolved in a timely and efficient manner
Manage problem resolution using network monitoring/management tools
Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met
Requirements
Requirements & Qualifications
Education:
BSc or HND in Computer Science Computer Engineering Telecommunications or a related technical discipline
Experience:
Minimum of 2 4 years experience in a NOC network operations or technical support role
Certifications:
Cisco Certified Network Associate (CCNA) required
Cisco Certified Network Professional (CCNP) added advantage
Technical Skills
Indepth knowledge of network technologies such as DWDM/OTN PtP/PtMP Microwave
Proficient with network diagnostic tools like OTDR EAnalyzer and SDH Analyzer
Experience managing Cisco switches and general IP networking
Strong understanding of Fixed Wireless Communications Technology
Ability to analyze and troubleshoot across multiple layers of the OSI model
Familiarity with ticketing systems and NOC monitoring tools
Capable of making solid factbased decisions under pressure
Technical experience in a telecommunications or network operations environment
Very Good understanding of Fixed Wireless communications Technology
Soft Skills
Excellent written and verbal communication skills
Ability to work well in an international multicultural and highpressure technical environment
Strong analytical and decisionmaking abilities especially under pressure
Highly disciplined and capable of working with minimal supervision
Shift Requirements
Willingness to work on a 24/7 rotating shift including weekends and public holidays
Benefits
Competitive net monthly salary of 250000
Health Insurance Coverage
Pension Contributions
Airtime/Data Allowance
Continuous Learning and Certification Support
Career growth opportunities within a dynamic and innovative technology environment
Employment Type
Full Time
