This is a remote position.
Schedule:
- Mondays to Fridays 10:00 am to 7:00 pm Los Angeles CA USA Pacific Time (with 1hour unpaid lunch break)
Scope:
- Reports to the property manager (owner)
- Supports daytoday operations of a property management business
- Acts as a liaison between tenants maintenance teams and property managers
- Works independently while maintaining close communication with the internal team
- Performance reviewed weekly based on responsiveness accuracy and task completion
Responsibilities:
- Answer emergency calls general inquiries and tenant maintenance requests in a timely and professional manner
- Respond to incoming emails and messages regarding property issues lease questions and general inquiries
- Coordinate with maintenance teams to schedule repairs follow up on job completion and update tenants accordingly
- Create manage and track admin tasks and service tickets using internal systems
- Maintain and update records accurately in the property management CRM
- Assist with organizing and executing general administrative duties including document filing lease preparation and scheduling
- Handle incoming invoices from vendors ensure proper documentation and coordinate with the accounting team for processing
- Communicate clearly and professionally with tenants owners and service providers
- Ensure accurate logging and categorization of tasks to support property managers
- Monitor ongoing maintenance issues and escalate urgent concerns as needed
Requirements
- Prior experience in property management administration or customer service preferred
- Strong English communication skills with a professional phone manner and written clarity
- Ability to multitask and manage a high volume of emails calls and tickets
- Familiarity with CRM systems (experience with property management software is a plus)
- High attention to detail and ability to follow structured workflows
- Strong organizational skills and time management
- Problemsolving mindset with a proactive approach to tasks
- Reliable internet connection and quiet working environment
- Professional and dependable work ethic
Benefits
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent workfromhome position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR23448JOB
Prior experience in property management, administration, or customer service preferred Strong English communication skills with a professional phone manner and written clarity Ability to multitask and manage a high volume of emails, calls, and tickets Familiarity with CRM systems (experience with property management software is a plus) High attention to detail and ability to follow structured workflows Strong organizational skills and time management Problem-solving mindset with a proactive approach to tasks Reliable internet connection and quiet working environment Professional and dependable work ethic