drjobs Bilingual Customer Service Representative (ZR_23492_JOB)

Bilingual Customer Service Representative (ZR_23492_JOB)

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1 Vacancy
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Job Location drjobs

Davao City - Philippines

Monthly Salary drjobs

USD 733 - 733

Vacancy

1 Vacancy

Job Description

This is a remote position.

The schedule for the open position varies based on the needs of the client. Your interviewer will let you know which shift they are hoping to hire for. The shifts we have available are as
follows:
  • Monday to Friday 8 am to 5 pm
  • Monday to Friday 10 am to 7 pm
  • Tuesday to Saturday 9 am to 6 pm
  • Tuesday to Saturday 10 am to 7 pm
The client is a pest control company servicing multiple states. They receive leads through online forms and text messages. Their primary service is handling various bug infestations. A team of sales agents closes qualified leads after initial qualification.

Responsibilities
  • Answer incoming calls
  • Make outbound calls
  • Respond to customer inquiries reschedule appointments and transfer calls to appropriate departments
  • Assist technicians with questions
  • Meet company standards for call quality and performance


Requirements

  • Enthusiastic personable and punctual
  • Coachable and applies feedback for improvement
  • Remote work experience
  • Strong conversational English and communication skills
  • Ability to type at least 35 words per minute
  • Reliable internet connection
  • Backup power option in case of outages (preferred but not required)

Required Equipment
  • Laptop or desktop computer
  • Headphones with a working microphone (wired preferred)
  • Reliable internet connection
  • Quiet workspace

Independent Contractor Perks
  • HMO coverage for eligible locations
  • Permanent workfromhome setup
  • Immediate hiring
  • Steady freelance job


ZR23492JOB


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Employment Type

Full Time

Company Industry

About Company

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