drjobs Account Representative

Account Representative

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1 Vacancy
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Job Location drjobs

Grand Rapids, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a motivated and detailoriented Account Representative to join our team in Grand Rapids MI. The Account Representative will serve as the primary point of contact for clients ensuring their needs are met and exceeded. This role is perfect for individuals with strong interpersonal skills and a passion for delivering exceptional customer service while driving business results.

Responsibilities

  • Serve as the main liaison between clients and internal departments

  • Manage and grow assigned client accounts through regular communication and support

  • Develop a deep understanding of client goals needs and challenges

  • Ensure timely resolution of issues and concerns

  • Prepare account reports and track performance metrics

  • Maintain accurate records of client interactions and transactions

  • Assist with onboarding new clients and presenting service updates


Qualifications :

Qualifications

  • Bachelors degree in Business Marketing Communications or related field (preferred)

  • Proven experience in account management customer service or sales

  • Strong verbal and written communication skills

  • Excellent organizational and multitasking abilities

  • Ability to work independently and as part of a collaborative team

  • Proficient in Microsoft Office Suite and CRM systems


Additional Information :

Benefits

  • Competitive salary ranging from $46000 to $60000 per year

  • Opportunities for professional development and career growth

  • Supportive and goaloriented team environment

  • Skillbuilding and handson experience in account management

  • Fulltime consistent schedule with room to advance


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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