Communications Agent
Communications Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a professional Communications Agent to join our team in Columbus OH. In this role you will act as a key liaison between our clients and their customers ensuring that messages are clear timely and effective. The ideal candidate is articulate resourceful and passionate about providing exceptional communication support.
Responsibilities
Manage inbound and outbound client communications via phone email and other approved platforms
Draft review and send clear and professional responses to customer inquiries
Maintain consistent messaging aligned with client brand standards
Assist with internal reporting and documenting interactions accurately
Coordinate with internal teams to escalate and resolve client issues efficiently
Uphold confidentiality and professionalism in all communications
Participate in regular team meetings and training sessions
Qualifications :
Qualifications
High school diploma or equivalent required; associate or bachelors degree preferred
Minimum of 1 year of experience in a communications customer service or administrative role
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to work both independently and in a teamoriented environment
Familiarity with basic office software and CRM tools is a plus
Professional demeanor and problemsolving mindset
Additional Information :
Benefits
Competitive annual salary ($56000 $60000)
Opportunities for professional development and career growth
Supportive and collaborative team environment
Skills training and continuous learning
Paid time off and holidays
Health and wellness programs
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
