HR & Onboarding Coordinator
HR & Onboarding Coordinator
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Job Description
Join our winning team recently honored on Forbes list of Americas Best Startup Employers for 2025!
The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination The Helper Bees was founded to empower older adult citizens and their families in their search for quality affordable inhome care providers. We do this by providing older adults the ability to easily review choose and access affordable quality inhome helpers.
The Helper Bees mission is to help people stay home longer through datadriven services that transform both the payer and the carerecipient experience.
At THB we define our company culture through our Core Values:
- Quickly iterate through solutions We move at a fast pace which requires quick iterations to find a path to a repeatable solution
- Seek ways to create immediate impact Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast positive impact.
- Bee the teammate you want to work with We work as a team help each other and encourage each other
- Ask questions answer questions You cant iterate through solutions if you dont ask the right questions which is why there is an expectation that questions should be asked. When you know the answer being a good teammate means chiming in to get others up to speed.
- Take the time to celebrate wins Its so easy for a team that is heads down to forget about all the great things theyve accomplished. Thats why we make it a priority to remind ourselves to create space to celebrate wins big or small.
Job Summary:
The HR & Onboarding Coordinator serves as a key support role within the People Operations department focusing primarily on delivering an exceptional onboarding experience for new employees while providing administrative support for various HR functions. This role is responsible for ensuring all preemployment screening requirements are completed prior to new hires first day maintaining accurate employee records responding to employee inquiries and supporting the overall efficiency of HR operations.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Manage the entire onboarding process for new hires including coordinating preemployment screening (background checks drug testing reference checks) preparing paperwork and ensuring all requirements are completed prior to start date.
- Lead new employee orientation sessions via Zoom ensuring a smooth transition for new team members.
- Maintain accurate and uptodate digital employee records ensuring confidentiality and compliance with recordkeeping requirements.
- Complete employment verifications and other employmentrelated documentation in an accurate and timely manner.
- Serve as the first point of contact for employee questions related to HR policies benefits and procedures handling and escalating issues as appropriate.
- Collaborate with the finance department regarding payroll serving as a liaison between employees and the payroll team.
- Support benefits administration by assisting with enrollments changes and answering employee questions.
- Assist with HRrelated reporting and audits.
- Bee a culture cultivator living out all of The Helper Bees Core Values and fully understanding our Mission & Vision.
- Support the People Operations team with other special projects and administrative tasks as needed.
Performance Metrics:
- Onboarding Efficiency & Compliance: Ensure 100% compliance with all preemployment requirements prior to start date adherence to HR policies procedures and regulatory requirements while maintaining high overall satisfaction of new employees with the onboarding process.
- New Employee Retention: Effectiveness of onboarding and early support measured by retention rates of employees during their first 3 months of employment.
Response Time: Timely responses to employee inquiries and processing of employment verifications and other documentation.
Required Skills/Abilities:
- Exceptional interpersonal skills with the ability to interact professionally with employees at all levels
- Ability to prioritize multiple tasks in a fastpaced environment
- Strong organizational skills with excellent attention to detail
- Ability to maintain strict confidentiality with sensitive employee information
- Familiarity with HR compliance regulations
- Ability to problemsolve
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively as part of a team
- Must be 18 years of age or older
Education and Experience:
- 12 years of experience in an HR administrative role
- Associates degree in Human Resources Business or related field preferred
- Experience with onboarding processes and HRIS systems required Paylocity experience strongly preferred
- Basic understanding of payroll processes and systems
Physical Requirements:
- Ability to remain at your designated workstation for the duration of the workday
- Constantly operates a computer and other office productivity machinery such as a phone and Voice over Internet Protocol (VoIP).
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (typically on a computer screen)
- This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our teams success.
The Helper Bees is committed to building a workplace where diversity equity and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race religion color national origin gender sexual orientation age marital status veteran status disability status or any nonmerit based or legally protected grounds.
The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation please let your recruiter know.
As part of our standard hiring process selected candidates may be required to undergo a background check and/or drug screen. The Helper Bees adheres to applicable federal state and local laws regarding these screenings and the results will be considered in accordance with applicable regulations.
The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit the careers page of our website o view all current job openings.
Required Experience:
IC
Employment Type
Full-Time
