Customer Service Representative, Medical Store
Customer Service Representative, Medical Store
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Job Description
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walkin customers and phonein customers. Other responsibilities include but are not limited to:
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate indepth knowledge of products placement availability price and use
- Efficiently assess customer needs for product or services
- Educates patients/clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Keep showroom stocked clean organized and presentable
- Perform other tasks as assigned or necessary
- Pay $20$23/Hr DOE
Qualifications :
- High school graduate or equivalent
- Medical background including Respiratory Therapy and Nursing experience is a plus
- Indepth knowledge of home medical products placement availability and pricing
- Ability to work with diverse clientele
- Excellent customer service skills
- Excellent verbal communication skills especially over the telephone
- Ability to occasionally lift and/or carry objects weighing up to 100 lbs
- Ability to sit stand and walk for extended periods of time
- Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Additional Information :
Norco offers a competitive compensation/benefit package including:
- Employee Stock Ownership Plan (ESOP)
- Health Vision and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident Disease and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Norco Inc is a DrugFree workplace.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
