Manager, Branch (Mzuzu)
Manager, Branch (Mzuzu)
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Job Description
To manage and develop all available resources (people process and systems) within the branch / PORs to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong clientfocused culture.
Qualifications :
Qualifications and Experience
- Educational Background: Must hold a First Degree in Business Commerce such as Accounting Business Administration or a related field.
Banking Experience: A minimum of 57 years experience in the banking sector with a strong understanding of retail or consumer banking operations.
Regulatory Requirements: Possession of a relevant FAIS qualification and appropriate experience in line with regulatory standards.
Branch Management Expertise: Proven experience in Branch management including responsibility for the income statement sales and service delivery and overall branch performance.
Key Responsibilities
Strategic Leadership Drive the branchs strategic direction to achieve financial and operational goals aligned with the banks overall objectives.
Financial Performance Management Monitor and manage the branchs income statement and balance sheet to ensure sustainable profitability and growth.
Client Relationship Management Foster a clientcentric culture by ensuring exceptional service delivery and building longterm relationships with key clients.
Team Development and Performance Lead coach and develop branch staff to achieve high performance engagement and compliance with regulatory standards.
Operational Excellence Oversee daily branch operations ensuring efficiency compliance and adherence to internal controls and risk management practices.
Sales and Business Development Drive business growth through proactive sales strategies market penetration and crossselling of banking products and services.
Stakeholder Engagement Collaborate with internal and external stakeholders to support community engagement brand presence and business partnerships.
Compliance and Risk Management Ensure full compliance with banking regulations policies and procedures while proactively identifying and mitigating risks
Additional Information :
Behavioural Competencies:
Adopting Practical Approaches Applies realistic and effective methods to solve problems and deliver results.
Articulating Information Communicates clearly and confidently ensuring understanding across all levels.
Challenging Ideas Questions assumptions constructively to drive innovation and improvement.
Exploring Possibilities Demonstrates curiosity and openness to new ideas approaches and opportunities.
Generating Ideas Thinks creatively to develop new solutions and improve existing practices.
Making Decisions Takes ownership of decisions using sound judgment and available data.
Producing Output Delivers highquality work efficiently and consistently.
Providing Insights Analyzes information to offer valuable perspectives and recommendations
Technical Competencies
Application & Submission Verification: Accurately reviews client applications and documentation for compliance.
Banking Processes & Procedures: Applies and monitors standard banking operations effectively.
Client Acceptance & Review: Manages onboarding and periodic reviews in line with regulatory standards.
Client Knowledge: Understands client needs and profiles to deliver tailored solutions.
Processing: Oversees accurate and timely transaction processing.
Product Knowledge (Consumer Banking): Demonstrates indepth knowledge of consumer banking products and services.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
