Recruitment Team Leader â Aged & Community Care
Recruitment Team Leader â Aged & Community Care
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Job Alert
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Job Description
Join us in delivering responsive highquality staffing solutions that support aged and community care providers by:
Operational Delivery:
Managing the daytoday coordination of agency staff placements across aged care and community care clients in Sydney ensuring high shift fulfilment rates and consistent service delivery.Client Relationship Management:
Acting as the primary point of contact for client facilities maintaining strong professional relationships and responding promptly to staffing needs service reviews and escalations.Team Leadership:
Leading a responsive highperforming team with a focus on customer service and efficiency.Performance Metrics:
Timely and accurate staff placements to meet client demand.
Positive client feedback on service quality and responsiveness.
High levels of staff reliability retention and engagement.
Effective and timely management of incidents and complaints.
Adherence to internal processes compliance requirements and documentation standards.
Identifying opportunities for service expansion and growth through strong client relationships.
The role is pivotal in ensuring our nursing agency is a trusted and reliable partner for aged and community care providers across Sydney.
This is a fulltime role based in Sydney with a flexible hybrid work model work from home up to 2 days per week.
Lets talk about you!
Our ideal candidate will be someone who brings the following qualifications experience and personal attributes to the role:
A relevant tertiary qualification.
Experience in customer service call centres or staffing/workforce solutions.
Previous work in a nursing agency or aged care staffing environment.
Knowledge of aged care regulations and healthcare shift entitlements.
Strong communication and stakeholder engagement skills.
Excellent organisational skills and ability to manage a fastpaced workload.
A current Drivers Licence and willingness to visit client sites.
Required checks: National Police Check vaccinations Working with Children Check (if applicable).
Ability to work independently and as part of a team.
Proficiency in Microsoft Office.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
