Communications and Outreach Specialist

About Us

AlexRenew is one of the most advanced wastewater utilities in the United States serving over 300000 customers in Alexandria VA and parts of Fairfax County. Each year our facility processes and treats approximately 13 billion gallons of wastewater received from area homes schools and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry we invite qualified candidates to apply for our Communications & Outreach Specialist position.

What we do and how we do it is driven by our five Goals:

• Operational Excellence:Taking proactive steps to meet current and future challenges.
• Thriving Workforce:Investing in our staff and fostering a culture of belonging.
• Strategic Partnerships:Promoting watershedlevel thinking.
• Environmental Sustainability:Being good stewards of our resources to minimize our impact.
• Commitment to the Community:Strengthening connections with the public and providing affordable service.

We are seeking a dynamic and creative Communications & Outreach Specialist with a strong focus on digital communications to join our team. Under the direction of the Communications and Outreach Manager this role will be responsible for managing and enhancing our digital presence through website management engaging social media content creation and support for virtual and inperson events. The ideal candidate is a selfstarter with excellent writing skills a keen eye for design and a passion for utilizing a variety of platforms to tell compelling stories and engage diverse audiences.

Essential Duties & Responsibilities:

Content Development

• Develop write and edit engaging content for digital platforms including website social media enewsletters and blog posts.
• Manage daytoday website content updates and assist with UX improvements in collaboration with web developers.
• Design and schedule social media campaigns across various platforms (e.g. LinkedIn Instagram X/Twitter Facebook Nextdoor) to increase visibility and audience engagement.
• Monitor analytics and trends to optimize digital content strategy and performance.
• Ensure all communications align with brand voice tone and messaging.

Website Management

• Maintain and update the organizations website using CMS platforms such as WordPress or Drupal.
• Collaborate with IT or external vendors on technical updates troubleshooting and enhancements.
• Ensure all web content is current accessible and aligned with brand and messaging guidelines.

Outreach Support

• Support planning promotion and execution of digital and inperson events including team meetings and community outreach events.
• Create promotional materials including flyers calendar of events webpages email invitations and social media assets.
• Assist with live coverage of events (e.g. live tweeting Instagram Stories photography).
• Interact with customers and community members as a representative of the organization at events across our service area (e.g. tabling presentations demonstrations tours)
• Support the Communications & Outreach Manager with internal and external event planning/logistics.

Collaboration:

• Work across departments to ensure cohesive messaging and campaign execution.
• Coordinate across departments and/or with external stakeholders agencies or freelancers as needed.
• Position requires flexible hours as needed.
• Other duties as required.

Qualification Requirements:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience education knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Competencies:

• Accountability
• Communication
• Dependability
• Decision Making
• Initiative
• Safety Awareness
• Teamwork

Education and/or Experience:

• Bachelors degree in Communications Marketing Public Relations or related field; or combination of education and experience preferred.
• Three (3) years experience in digital communications social media management or related role desired.
• Familiarity with email marketing platforms (e.g. Mailchimp Constant Contact) preferred.
• Experience with photography or videography for event and social media content preferred.
• Understanding of accessibility standards and inclusive communication practices preferred.
• Basic knowledge of data visualization or infographic creation preferred.
• Proficiency with website CMS platforms (e.g. WordPress Drupal) and basic HTML/CSS knowledge.
• Strong understanding of social media platforms tools and analytics (e.g. Sprout Social HootSuite).
• Experience with graphic design tools (e.g. Canva Adobe Creative Suite) and video editing software (e.g. Adobe Premiere Final Cut) preferred.
• Excellent written and verbal communication skills for a variety of platforms and audiences.
• Ability to manage multiple projects meet deadlines and adapt to changing priorities.
• Knowledge of digital advertising and email marketing best practices.
• Experience supporting events including logistics promotion and content creation.
• Proficiency in computer software programs including Microsoft Office Suite Photoshop Adobe Creative Suite preferred.
• Passion for the water/wastewater industry and alignment with AlexRenews mission and strategic priorities.
• Experience in a fastpaced deadlineoriented environment and cando attitude.

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. The duties of this job are typical of office work and include lifting up to 20 pounds and minimal pushing or pulling.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job the employee performs work indoors in a climate controlled environment with outdoor trips between buildings.

Disclaimer:

The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.