Program Manager, Removals Supply Chain
Program Manager, Removals Supply Chain
Posted on :
23-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
At Amazon we strive to be Earths most customercentric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. Were making history and the good news is weve only just begun
Amazon Removals Supply Chain team is looking for a talented innovative handson and customerobsessed Program Manager for driving programs around Vendor Experience in Reverse Logistics. Candidate must be detail oriented have superior verbal and written communication skills strong organizational skills and should be able to juggle multiple tasks at once. Ideal candidate must exhibit strong analytical skills and have proficiency in following tools: SQL and Advanced Excel. This job requires the candidate to constantly hit the ground running and ability to learn quickly.
In terms of Amazon Program Manager Role Guideline the incumbent should display the following for this role:
1. Manage complex initiatives deliver critical solutions significant improvements new mechanisms or deprecating processes that are no longer needed. These efforts require work with multiple teams in and/or across organizations.
2. Accountable for the overall strategy of a large program and successfully manage all stages (from concept to delivery). Your program meets challenging business goals financial or other metrics.
3. Understanding the interdependencies of the business problems you help solve (e.g. aligned workflows customer requirements process limitations legal or compliance requirements program support etc.) and influence team priorities and business strategy through datadriven contributions.
4. Communicates ideas effectively verbally and in writing to a wide range of audiences including Directors and VPs. Partner successfully with customers stakeholders and engineering teams.
5. Define clear goals and objectives and drive crisp decisions in the program about what projects move forward and in what priority order. Proactively identify risks and bring them to the attention of team and stakeholders with plans for mitigation before they become roadblocks
6. Judiciously add refine and remove procedures. Increase the productivity and effectiveness of the teams by applying project management best practices
Key job responsibilities
The incumbent will (a) be a POC responsible for coordinating with stakeholders for building the relevant success markers for the programs and (b) driving process improvements product enhancements to help improve vendor experience which in turn improves vendor trust in our vendor return process. Specifics of the scope of role include:
1. Owning and managing the endtoend vendor return experience programs for INFC Network
2. Constantly improving on the existing processes for peak and BAU period through incremental improvements and analytics
3. Driving tech and analytics enhancements in partnership with Product and Analytics teams to improve removals capacity.
4. Identifying the global standards for planning & execution processes and working with peer groups within and outside IN to migrate towards global parity.
This would mean working with ReCommerce Account Management FC Ops and Finance teams to identify areas to improve vendor experience.
The key leadership principles that are important in this role are Ownership Deep Dive Earn Trust Invent and Simplify and Bias for Action
The functional proficiency expected from the incumbent in this role are strong stakeholder management (able to influence without authority and align team priorities to current initiatives) inclination to tech and analytics strong program management (to provide visibility to stakeholders track project critical tasks milestones goals and mitigate any risks thereof) setting mechanisms (to ensure that there are systematic levers to sustain change initiatives that the team drives)
2 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Removals Supply Chain team is looking for a talented innovative handson and customerobsessed Program Manager for driving programs around Vendor Experience in Reverse Logistics. Candidate must be detail oriented have superior verbal and written communication skills strong organizational skills and should be able to juggle multiple tasks at once. Ideal candidate must exhibit strong analytical skills and have proficiency in following tools: SQL and Advanced Excel. This job requires the candidate to constantly hit the ground running and ability to learn quickly.
In terms of Amazon Program Manager Role Guideline the incumbent should display the following for this role:
1. Manage complex initiatives deliver critical solutions significant improvements new mechanisms or deprecating processes that are no longer needed. These efforts require work with multiple teams in and/or across organizations.
2. Accountable for the overall strategy of a large program and successfully manage all stages (from concept to delivery). Your program meets challenging business goals financial or other metrics.
3. Understanding the interdependencies of the business problems you help solve (e.g. aligned workflows customer requirements process limitations legal or compliance requirements program support etc.) and influence team priorities and business strategy through datadriven contributions.
4. Communicates ideas effectively verbally and in writing to a wide range of audiences including Directors and VPs. Partner successfully with customers stakeholders and engineering teams.
5. Define clear goals and objectives and drive crisp decisions in the program about what projects move forward and in what priority order. Proactively identify risks and bring them to the attention of team and stakeholders with plans for mitigation before they become roadblocks
6. Judiciously add refine and remove procedures. Increase the productivity and effectiveness of the teams by applying project management best practices
Key job responsibilities
The incumbent will (a) be a POC responsible for coordinating with stakeholders for building the relevant success markers for the programs and (b) driving process improvements product enhancements to help improve vendor experience which in turn improves vendor trust in our vendor return process. Specifics of the scope of role include:
1. Owning and managing the endtoend vendor return experience programs for INFC Network
2. Constantly improving on the existing processes for peak and BAU period through incremental improvements and analytics
3. Driving tech and analytics enhancements in partnership with Product and Analytics teams to improve removals capacity.
4. Identifying the global standards for planning & execution processes and working with peer groups within and outside IN to migrate towards global parity.
This would mean working with ReCommerce Account Management FC Ops and Finance teams to identify areas to improve vendor experience.
The key leadership principles that are important in this role are Ownership Deep Dive Earn Trust Invent and Simplify and Bias for Action
The functional proficiency expected from the incumbent in this role are strong stakeholder management (able to influence without authority and align team priorities to current initiatives) inclination to tech and analytics strong program management (to provide visibility to stakeholders track project critical tasks milestones goals and mitigate any risks thereof) setting mechanisms (to ensure that there are systematic levers to sustain change initiatives that the team drives)
2 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
