Neighbourhood & Communities Team Leader - General Needs

• Annual salary of 40000 (FTE)
• Permanent role
• Fulltime (35 hours) (Monday Friday) parttime and flexible working patterns available
• Liverpool city centre office base hybrid working
• This role will be focused on general needs tenancies

Proposed Interview Date: Wednesday 4th June 2025

The role

We are looking for a Neighbourhoods & Communities Team Leader to take an operational lead role with a focus on general need tenancies in ensuring the effective delivery of high quality value for money customer focused housing management service. This will include responsibility for effective risk budget and performance management and ensuring that the customer voice is heard and utilised to deliver positive outcomes.

You will be there to provide support to the Neighbourhood and Communities Manager and must be focused on meeting all relevant expectations and standards relating to the social housing regulator and tenant satisfaction measures. Youll have the responsibility to inspire engage and support your team and maintaining a positive culture.

The right fit

• Experience working in housing with a strong knowledge of social housing legislation relating to housing management is essential.
• Experience managing/leading a team of people is required.
• You will need a full UK driving license with access to your own vehicle.
• Extensive experience working with general needs tenancies.
• Youll have a CIH level 4 or be willing to work towards one.
• You have the ability to plan manage and prioritise a busy workload.
• Excellent communication skills both written and verbal.

Who we are

Regenda Homes is an awardwinning Registered Social Housing provider with around 12000 homes in Merseyside Greater Manchester Cheshire and Lancashire. We provide additional support to residents including finding work money advice or dealing with antisocial behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.

Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector in care and support and in education training and careers.

Next steps

If you like what youve read so far and think youve got what it takes to join our team then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work and you dont have to just take our word for it! Were an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself develop yourself and be yourself and where you really can make a difference to peoples lives.

We also offer a fantastic reward and benefits package which amongst other things includes:

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• Up to 9% employers contribution to the pension scheme (match funded).
• 250 annual Live and Learn allowance to spend on learning any new skill.
• Enhanced maternity paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

We regenerate places and create opportunities for people

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently underrepresented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested wed encourage you to submit your application as early as possible.

INDHP

The Regenda Group is a great quality forward thinking housing business building managing and maintaining the homes people need. We own or manage around 13000 properties across the region including social rented housing housing for older people supported housing private rented property shared ownership and housing for sale.

The Regenda Group is made up of Regenda Homes and its whollyowned subsidiaries M&Y Maintenance and Construction Redwing Living McDonald Property Rentals Petrus Community The Learning Foundry Positive Footprints and Centre 56.

Our mission is to provide a comprehensive range of multitenure housing products and services that reflect the dynamic nature of the housing market the diversity of our customers and a rapidly changing world.

Our core purpose is to regenerate places to create opportunities for people.