Consumer Engagement Lead
Consumer Engagement Lead
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Job Description
Job Description:
Role title: Consumer Engagement Lead
Role type: Permanent Part Time (24hrs/week)
Role grade: Health Services Manager Grade Level 3
Department and location: Quality Performance and Improvement St Vincents Hospital Darlinghurst
Salary: $127150 $144444.00 (prorata) super salary packaging
Better and fairer care. Always.
We are St Vincents Health Australia Australias largest notforprofit provider of health and aged care services.
Founded by The Sisters of Charity in 1857 our 30000 healthcare superheroes operatepublic and private hospitals residential aged care community and virtual care and outreach programs.
About the role
Lead Consumer & Community Engagement Champion codesign and partnership strategies that embed the voice of patients and communities including vulnerable and marginalised groups into health service planning and clinical improvement initiatives.
Shape Strategic Impact Advise executive and clinical leadership on bestpractice engagement methods aligned with NSW Government policy while managing forums frameworks and governance structures that drive sustainable consumer participation.
Drive Accreditation & Quality Play a critical role in accreditation processes especially Standard 2: Partnering with Consumers through leading targeted projects and developing innovative evidencebased engagement approaches.
Build Capability & Culture Develop staff knowledge and organisational capability in consumer partnerships through training support and leadership of culturechange initiatives that elevate patient experience.
Empower Patient Voice Harness and interpret consumer feedback to inform service improvements collaborate with internal and external partners and strengthen the Networks commitment to inclusive personcentred care.
About you
Strategic Engagement Leader Proven expertise in designing leading and evaluating consumer and community engagement strategies across healthcare government or community sectors with a deep understanding of codesign principles.
Healthcare Partnership Expert Wellversed in leading frameworks and policies that underpin consumer and community partnerships in health with handson experience collaborating directly with patients carers and marginalised groups to improve services.
Exceptional Communicator & Facilitator Strong ability to build trust lead diverse forums and present with influence backed by negotiation and stakeholder engagement skills across all levels.
Team Builder & Capability Enabler Demonstrated success in supporting staff and consumer representatives to build skills confidence and effectiveness in engagement and advocacy.
Adaptable Independent & ImpactDriven Highly motivated and collaborative with a focus on driving inclusive patientcentred improvements through innovation initiative and continuous learning.
Why work at St Vincents
Join us on our mission to provide care to all including the most atrisk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a government salary sacrifice program. Make a proportion of your salary taxfree
Committed to financial support for educational development scholarship programs paid study leave
About the hospital
In this role you will be based at St Vincents hospital Darlinghurst.
A busy innercity hospital in a beautiful location
Surrounded by great cafes galleries and theatres parks nightlife and nearby glorious beaches
A place of expert clinical care for atrisk people
Closely partnered with universities & affiliated research institutes many of which are located oncampus
Centres of excellence include heart & lung transplantation bone marrow transplantation cardiology cancer care AIDS/HIV respiratory medicine mental health homeless health drug & alcohol services and correctional health
Sponsorship / work rights for Australia
Please note visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Preemployment checks
Your employment is conditional upon the completion of all rolerequired preemployment checks including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
How to apply
The closing date for applications is 04 June 2025
Please submit your resume and a brief cover letter highlighting how your interest skills and experience align with each of the requirements listed in the About You section here.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully this role is not open to recruitment agencies.
Reconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Employment Type
Part-Time
