Concierge | NICU

Avera McKennan Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$17.25 $21.25

Position Highlights

Current nursing school students

Working 6 or 12 hour shifts

8am2pm/2pm8pm/8am8pm

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for greeting and providing helpful direction to internal and external customers including patients and families.

What you will do

• Highly visible as the person responsible for greeting patients families visitors and other customer groups.
• Serves as an information resource and is the navigator for patients families staff and the community.
• Promotes services within the facility and/or department collaborating with the appropriate departments to ensure that information is current and up to date.
• Provides technology support by assisting with technology needs room scheduling equipment needs room setup and tear down as needed.
• Seeks to identify trends of inquiry and make recommendations regarding gaps of service and ideas for process improvement.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.

Required Education License/Certification or Work Experience:

• High School or GED Equivalent
• 13 years experience in health care program administration hospitality or customer service industry

Preferred Education License/Certification or Work Experience:

• Bachelors

Expectations and Standards

• Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
• Promote Averas values of compassion hospitality and stewardship.
• Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.

Avera is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to .