Utilities Planner Scheduler
Utilities Planner Scheduler
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Job Description
Close Date: Wednesday June:00 AM
Department: Charlotte Water Department
Salary: $60577.07 $75721.33 Commensurate with Experience
SUMMARY
Charlottes local government with more than 7000 employees and a $2.39 billion budget works hard to ensure that the community will be a winning city for everyone a truly remarkable place to live work learn and play.Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte Mecklenburg County and the towns of Huntersville Cornelius Davidson Mint Hill Matthews and Pineville. Charlotte Waters FY 23 budget is $535M and a fiveyear capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council. We value competent skilled candidates with a customer service focus to work in a team environment.
SALARY:
$68149.00 $75720.00 Commensurate with Experience
JOB SUMMARY
This position plans work activities for multiskilled work teams to provide costeffective maintenance and inspection of Charlotte Waters Collection and Distribution systems. Coordinates and communicates with others regarding planning/field assignments SSO reduction efforts sewer cleaning quality assurance/quality control and creates monitors and closes work orders; analyzes data and information to best assess repair issues; makes sure traffic control is provided on major streets; and pulls nonemergency backlog work when possible. This position uses logistical analytical and technical skills to provide support to field teams completing repairs and project work.
ESSENTIAL JOB FUNCTIONS:
- Calls in locates (underground utility lines) following proper 811 guidelines.
- Visits work sites daily to identify challenges the crew may face on the job and makes arrangements to minimize those challenges.
- Take preplanning photographs of work site where work is to be performed.
- Contact customers and/or businesses affected by scheduled work to performed.
- Coordinate all safety required needs with internal staff as well as communication with local and state agencies.
- Ensures that SSO timelines identified within Department response processes are met accordingly.
- Creates reviews and closes work orders ensuring all information is included in a timely manner.
- Prioritizes proactive and reactive maintenance.
- Maintains a 30day planned work schedule of repair and maintenance work orders ensuring Divisional repair goals are met.
- Provides assistance and expertise in updating the Zone Operations Plan.
- Assists Zone teams with development and implementation of standard work order documentation procedures.
- Assists teams with using the work priority system to categorize current work order backlog. Runs reports as requested.
- Responds to customer inquiries in a timely and professional manner both in the office and out in the field.
- Performs other related job duties as assigned.
MINIMUM REQUIREMENTS TO PERFORM WORK:
- High school diploma or GED from an accredited school.
- Five (5) years of water/wastewater work experience.
- Two (2) year College Degree with Three (3) years of experience.
Licenses Certifications or Registrations:
- Requires valid drivers license.
- Must obtain and maintain a city drivers permit.
- Desires certifications in Word Excel and GIS mapping.
- Requires the following certifications/ or ability to obtain required certifications within 2 years of hire: Wastewater Collections Grade I Water Distribution C; Street Cut certification.
- Completed (or obtains with required time frame of hire) Confined Space training.
Knowledge Skills and Abilities:
- Knowledge of computer software (ArcMapGIS WAM IT Pipes Word Excel Outlook).
- Skill in communicating both verbally and in writing.
- Ability to read maps and plans.
- Ability to generate maps.
- Ability to analyze problems and data.
- Ability to resolve conflicts.
- Ability to work collaboratively with others.
PHYSICAL DEMANDS:
The work is light work and requires applying 10 pounds of force frequently exerting up to 20 pounds of force occasionally to move objects. Additionally the following physical abilities are required: balancing climbing manual dexterity grasping handling perceiving sounds at normal speaking levels distinguishing among sounds kneeling lifting mental acuity pulling pushing reaching repetitive motion speaking standing stooping talking visual acuity in data/color/equipment/inspections and walking.
WORK ENVIRONMENT:
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals priorities and needs.
ADDITIONAL INFORMATION:
This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements management reserves the right to modify add or remove duties and assign other duties at any time. This job description does not constitute a written or implied contract of employment.
To perform this job successfully an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein employees may be required to perform duties not specifically spelled out in the job description but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.
CONDITIONS OF EMPLOYMENT
The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a preemployment drugscreening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street Suite 200 Charlotte NC 28202. Our hours are Monday through Friday 8 a.m. to 5 p.m. (EST) excluding official City holidays.
For questions about your application or the hiring process please email .
The City of Charlotte is committed to making the job application process accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modification will be provided. To make a request please email callor visit us in person at700 4th St. Charlotte NC 28202.
BENEEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Clickhereto learn more about the City of Charlottes benefits.
The City of Charlotte is a drug and alcoholfree workplace.
Employment Type
Full-Time
