Business Support Assistant
Business Support Assistant
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Job Description
We are working closely alongside a Local Authority in Wrexham to assist with the appointment of a Business Support Assistant on a 1month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 12.85 16.62 per hour
Summary:
As a Business Support Assistant with Wrexham County Borough Council you will play a vital role in supporting the smooth daytoday operations of your department. This is an administrative role designed for individuals with strong communication IT and organisational skills who thrive in busy customerfocused environments.
You will be the first point of contact for a range of stakeholders and will be responsible for maintaining systems managing communications supporting financial processes and ensuring high standards of service delivery.
Responsibilities:
- To be the point of contact for internal and external range of contacts of the Department in relation to matters pertaining to services provided by the Department. This will include dealing with visitors telephone enquiries and the taking and passing of messages as appropriate dealing with email enquiries and identifying and responding to customer queries/needs in accordance with Customer Service and departmental standards.
- To be responsible for the collation input and retention of accurate data and information into electronic and manual Departmental Systems. To include data retrieval extraction and presentation to senior colleagues for reports and other purposes.
- To be responsible for development of accurate local databases/spread sheets/systems under direction of the manager and to run routine standard/ template reports from systems and data bases meeting deadlines set by managers and colleagues
- To undertake reception cover as and when required signposting customers the public and other agency colleagues where appropriate providing an effective and efficient service.
- To maintain a strong network with other Departmental and wider contacts providing advice on the service and support as appropriate within the scope of the role.
- To ensure that all relevant current information relating to the service is distributed efficiently and professionally to internal and external contacts.
Qualifications:
- 5 GCSEs (including English & Maths) or equivalent experience.
Experience:
- Previous administrative or officebased experience in a busy setting
- Experience using IT packages in the workplace or at home.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1527981
Employment Type
Full Time
