Head of Compliance and Planned Works

Head of Compliance & Planned Works

Salary:

Based in Feltham West London

Closing date: Wednesday 4 June 2025

We are working with Lampton Services a company wholly owned by the Borough of Hounslow to deliver responsive repairs maintenance and refurbishments to the 16000 council homes across Hounslow. It is an exciting time to join this forwardthinking organisation which is committed to maintaining excellent customer satisfaction rates whilst generating financial return to the council.

About the role

You will lead and manage the operational areas of Compliance and Planned Works delivering through a combination of direct labour and subcontractors. The role involves ensuring all planned works and properties are 100% compliant delivered through high quality customerfocused services.

Key Responsibilities include:

• Ensure all repairs remedial works and planned programmes comply with health and safety regulations industry standards and relevant legislation.
• Ensure a customerfocused approach to service delivery.
• Develop implement and monitor compliance policies and procedures.
• Implement and monitor key performance indicators (KPIs) and ensure timely reporting.
• Conduct regular audits and inspections to identify and address compliance issues.
• Lead motivate challenge support and develop the internal responsive repairs complex repairs and empty homes teams.
• Secure and manage external subcontractors and suppliers.
• Oversee the planning execution and budget of maintenance and improvement projects ensuring work is of the highest standard and that projects are completed on time and budget.

Experience and Qualifications required

• HND / Degree or equivalent qualifications OR experience in a construction related subject.
• IOSH or similar H&S qualification.
• Demonstratable competent person qualification(s) for the Big 6 areas of compliance including external audits
• P405 for asbestos as a minimum asbestos related qualification.
• Relevant experience leading multidisciplinary teams (of 100 people) across multiple workstreams.
• Relevant experience in social housing repairs or a similar industry sector.
• Excellent leadership communication and organisational skills.
• Strong IT skills and demonstrable data analytics skills.
• Demonstrable commercial acumen and experience of managing budgets in range of 1020m.
• Proficiency in using compliance management software and tools and scheduling software.
• Customerfocused with a commitment to delivering highquality services.
• Full UK driving licence

In return you will receive:

• Competitive salary with annual pay review
• Hybrid working
• Generous holiday allowance
• Free gym membership
• Enhanced Maternity and Paternity leave and Pension Scheme
• Staff wellbeing perks
• Cycle to work and electric car salary sacrifice scheme
• Career Growth CPD training structured development and leadership opportunities

Please apply with your CV and supporting statement before Wednesday 4 June 2025.

• Competitive salary with annual pay review
• Hybrid working
• 25 days holiday allowance plus bank holidays
• Free gym membership
• Enhanced Maternity and Paternity leave and Pension Scheme
• Exclusive discounts with Lampton Rewards and EE mobile offers
• Staff wellbeing perks
• Cycle to work and electric car salary sacrifice scheme
• Career Growth CPD training structured development and leadership opportunities