DescriptionThe AI in Operations programconsists of Domain Product teams owning expansion of common capabilities and of the Strategy and Transformation Office driving the Scaling and Reimagination teams executive reporting and strategic direction into new Domains and Capabilities. Working closely with AI teams across the firm the program ensures efficient thoughtful innovative use of AI solutions across the Operations space. The newly formed Transformation Office functions as a strategic accelerator driving strategy and execution of AI initiatives with a focus of leading and accelerating the implementation of the AI in Operations program and providing standardization and transparency into Operations AI use cases across the firm. Given the importance and scale of this transformation as part of this role you will have the unique opportunity to work closely with our most senior leaders across the business.
As a Program Manager within the AI in Operations Transformation Office you willlead complex projects and programs to drive the AI in Operations program towards its strategic goals and impact AI and Operations teams across the firm. Your experience in program management of leading program offices and broad understanding of the AI space will enable you to develop strategic plans and ensure the program meets internal and external requirements. Adept navigation through ambiguity adaptation to change and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders crossfunctional teams and clients. Through your technical fluency and thought leadership you will play a pivotal role in achieving business goals shaping the firms technology landscape and moving work forward that has firmwide impact.
Job responsibilities:
- Support the AI in Operations program roadmap including partnering across AI in Operations teams to advance and mature the programs direction strategy design and governance
- Own the creation and management of program governance including engagement with seniorlevel stakeholders to communicate firmwide accomplishments and drive decision making
- Maintain and monitor list of key programlevel dependencies including across application groups and proactively track through to completion
- Own prepare materials and lead key stakeholder and senior leadership meetings and updates
- Own change management for key stakeholders including program updates and trainings for teams across the program
- Collaborate with crossfunctional teams including AI in Operations teams AI teams across the firm and Operations teams across the firm. Communicate program status risks and issues to stakeholders and executive leadership. Build and maintain strong relationships with internal and external stakeholders
- Advise and influence senior leaders and business executives on key business decisions required and major change initiatives
- Develop deep trustbased advisor relationships with key client stakeholders in management and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buyin
- Own communications across the program including high level changesperformance highlights.
- Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges
- Build lead and mentor a highperforming team of program managers; ensure the team has the necessary resources skills and support to achieve their goals; promote the sharing of best practices and lessons learned across the team
Required qualifications capabilities and skills:
- BA required 5 years of industry experience working on program management & change management related activities within a largescale organization with a focus on largescale transformation initiatives
- Highly effective organizational and project management skillsstrong attentiontodetail independent selfmotivatedwith ability to manage multiple priorities in fastpaced environment
- Strong interpersonal skills ability to build relationships andeffectively partner with all levels of management across a diverse set of functions locations and business; excellent oral and written executivelevel communication and presentation skills
- High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics
- Strategic thinking and problemsolving abilities with proven ability to apply a range of analytical tools to develop solutions; demonstrated experience with consulting toolkit / broad range of analytical tools and problemsolving approaches
- Experience working with ambiguity and laser focused on delivering results; excellent analytical and decisionmaking skills. Ability to distill large sets of data to derive the meta message for executive management
- Strong leadership and teambuilding skills
Preferred qualifications capabilities and skills:
- Strategy or consulting experience is a plus
- Experience in financial services industry
- Experience in Microsoft SharePoint and data visualization tools such as Alteryx or Tableau is a plus
- Graduate degree in Economics Finance Math Engineering or a related field; Masters degree in Business Administration (MBA) can be advantageous
Required Experience:
Chief