Academic Support Specialist (0097049T)

Title: Academic Support Specialist

Position Number:T

Hiring Unit: College of Natural & Health Sciences School of Nursing

Location: UH Hilo

Date Posted: May 20 2025

Closing Date: Continuous recruitment until filled first review date on or around June 9 2025

Band: A

Salary :salary schedules and placement information

Full Time/Part Time: Fulltime

Month: 11month

Temporary/Permanent: Temporary

Other Conditions: Appointment to begin approximately July 2025 pending position clearance and availability of funds.

Duties and Responsibilities

Program Support (60%)

• *Manages Doctor of Nursing Practice (DNP) and Undergraduate Admissions and participates in the SON Program Coordinator meetings.
• *Uses Kuali Build a cloudbased nocode form building and workflow automation tool used by the University of Hawaii (UH) system to manage student academic support course scheduling and curriculum.
• *Participates in review of curriculum and updates in UHH course catalog.
• *Creates and implements the student correspondence and DNP records database.
• *Monitors School program information (written and electronic) for consistency and accuracy to be in accordance with UHH and professional organizations policies and strategic plans.
• *Attends assigned SON committee meetings totake meeting minutes and to complete necessary data collection and duties pertaining to those assigned committees.
• Assists faculty with course preparations (largevolume photocopying etc.).
• *Submits hours for preceptors to Hawaii Preceptor Tax Credit.
• *Interfaces with proprietary contracts using the SON secure platform for student data (e.g. student records and background checks) and for compliance tracking and assists the lab coordinators in collecting health documentation.
• Assists with managing School of Nursing MOA/MOUs with agencies and preceptors.
• *Develops maintains and retrieves course and program evaluations for data collection for accreditation purposes and processes the data for analysis.
• As needed assists with managing benchmarking data for accreditation and program reviews with the SON Director Program Coordinators and other Staff.
• As needed assists SON Director Program Coordinators and other Staff with special projects and program reports.
• Other duties as assigned.

Student Support (40%)

• *Serves as academic support officer for the School of Nursing (SON) including assisting with academic advising for students in the School of Nursing and in the Exploratory Health Sciences (prenursing) programs.
• *Works in conjunction with the Graduate Program Admissions and Registrar offices on matters related to admission retention and curriculum procedures and issues.
• *Advises students about the admissions process assists with their course selections throughout their academic journey and supports them with any issues that may arise (registration technology etc.).
• *Processes modifications and manages changes on STAR and Banner.
• *Serves as a primary contact for students during the summer.
• *Plans DNP informational and recruitment sessions for prospective students.
• *Coordinates the Bachelor of Science in Nursing (BSN) and DNP week of welcome banquet orientation and activities during the appropriate Fall/Spring Institutes.
• *Creates surveys and maintains survey data (alumni employment DNP graduation faculty and student).

Minimum Qualifications:

• Possession of a baccalaureate degree in any field and 1 year of progressively responsible professional experience with responsibilities for higher or nursing education; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
• Functional knowledge of principles practices and techniques in the area of higher or nursing education demonstrated by knowledge understanding and ability to apply concepts terminology.

• Functional knowledge and understanding of principles theories federal and state laws rules regulations and systems associated with higher or nursing education.
• Demonstrated ability to recognize problems or challenges identify possible causes and resolve the full range of problems or challenges that may commonly occur in the area of higher or nursing education.
• Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software.

Desirable Qualifications:

• Two or more year(s) of experience working in a higher or nursing education setting.
• Demonstrated ability to learn and understand specific policies and procedures in an academic setting.
• Experience with direct student support in higher education.
• Experience in the use of the Kuali Student Curriculum Management System (KSCM).
• Experience working on and supporting accreditation and/or program review.
• Experience obtaining maintaining and analyzing survey data.
• Experience working with Banner STAR and/or Kuali platforms.

To Apply:

Click on the Apply button on the top right corner of the screen to complete an application and attach each required document. A complete application must include:

(1) cover letter addressing how you satisfy the minimum and desirable qualifications;

(2) curriculum vita/resume;

(3) names addresses email and telephone numbers of three (3) current professional references and

(4) official transcript(s) showing degree(s) and course work appropriate to the position (copies are acceptable; however official transcripts will be required prior to employment).

Please do not include any selfidentifying photos they will be redacted. PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES. All requested documents/information become the property of the University of Hawaii at Hilo. Failure to submit all required documents shall deem an application to be incomplete. Incomplete applications will not be considered.

Inquiries: Jeanette AyersKawakami at

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with reemployment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a casebycase basis. For further information please refer to the following link: