Sr. Digital Program Manager, Prime Video Global Operations
Sr. Digital Program Manager, Prime Video Global Operations
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 114500 - 245000
Vacancy
1 Vacancy
Posted on :
23-05-2025
Job Description
How often have you had an opportunity to be at ground zero of a disruptive fastgrowing and evolutionary global Amazon service How frequently do you get to start from the foundation and solve customer needs at a global scale in a fastgrowing entertainment streaming industry At Prime Video we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting come build the future of streaming entertainment with us!
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to addon channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fastpaced growth business available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
We are searching for a Sr. Digital Program Manager who can hold a leadership position in building strategic partnership with crossfunctional technical teams product teams and operations teams be passionate about processes and innovation and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and be Curious Earn Trust Invent and Simplify and Deliver Results as we need to be continually adapting to the fastmoving environment and push to drive efficiency and simplification for global customers.
In this role you will have the opportunity to work with various stakeholders including global crossfunctional teams within Amazon and technical teams. The successful candidate will need to be entrepreneurial wear many hats and work in a fastpaced dynamic and highly collaborative environment. If this sounds intriguing please consider this role with Prime Video.
Key job responsibilities
Be the subject matter expert for your assigned program
Define value proposition entitlement and limitations to crossfunctional teams
Be the liaison between various technical business and development teams to drive both proactive and reactive customer and partner experience outcomes
Own and support global crossteam coordination project management and be able to swiftly prioritize and multitask based on severity level and strong business judgement
Deep dive and instrument data to isolate issues develop solutions and prioritize opportunities for servicing partner teams
Be a creative problem solver who always thinks critically about next steps and not afraid to get their hands dirty and deliver short term scrappy solutions
Possess flexibility and have a track record of delivering results in a fastpaced and highly ambiguous work environment
About the team
The Publishing and Quality Program team within Prime Video Global Operations is responsible for delivering OnTime and InQuality content experiences for customers. We work with Product Tech Business and our operations teams across India Spain Costa Rica and Japan to build scaled solutions and processes to directly improve the customer experience with Prime Video.
6 years of professional experience in Supply Chain Product Management Program Management or a related field
Strong attention to detail endtoend ownership and driving results
Clear verbal/written communication including an ability to effectively communicate with both business and technical teams
Experience leading crossfunctional teams to deliver products and projects on tight deadlines
Must be able to think creatively deal with ambiguity and manage changing and competing priorities
Be selfdriven and show ability to deliver on ambiguous projects with incomplete or imperfect data
Bachelors degree or 4 years of equivalent professional experience
8 years of experience in Digital Supply Chain Product Management or Program Management within large global organizations
Demonstrated ability to work crossfunctionally with engineering product and operations counterparts to deliver meaningful customer experiences
Advanced skills and experience with Excel and Access or similar database
Exceptional interpersonal and communication skills including strong writing and speaking skills
Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
Masters degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $245000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to addon channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fastpaced growth business available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
We are searching for a Sr. Digital Program Manager who can hold a leadership position in building strategic partnership with crossfunctional technical teams product teams and operations teams be passionate about processes and innovation and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and be Curious Earn Trust Invent and Simplify and Deliver Results as we need to be continually adapting to the fastmoving environment and push to drive efficiency and simplification for global customers.
In this role you will have the opportunity to work with various stakeholders including global crossfunctional teams within Amazon and technical teams. The successful candidate will need to be entrepreneurial wear many hats and work in a fastpaced dynamic and highly collaborative environment. If this sounds intriguing please consider this role with Prime Video.
Key job responsibilities
Be the subject matter expert for your assigned program
Define value proposition entitlement and limitations to crossfunctional teams
Be the liaison between various technical business and development teams to drive both proactive and reactive customer and partner experience outcomes
Own and support global crossteam coordination project management and be able to swiftly prioritize and multitask based on severity level and strong business judgement
Deep dive and instrument data to isolate issues develop solutions and prioritize opportunities for servicing partner teams
Be a creative problem solver who always thinks critically about next steps and not afraid to get their hands dirty and deliver short term scrappy solutions
Possess flexibility and have a track record of delivering results in a fastpaced and highly ambiguous work environment
About the team
The Publishing and Quality Program team within Prime Video Global Operations is responsible for delivering OnTime and InQuality content experiences for customers. We work with Product Tech Business and our operations teams across India Spain Costa Rica and Japan to build scaled solutions and processes to directly improve the customer experience with Prime Video.
6 years of professional experience in Supply Chain Product Management Program Management or a related field
Strong attention to detail endtoend ownership and driving results
Clear verbal/written communication including an ability to effectively communicate with both business and technical teams
Experience leading crossfunctional teams to deliver products and projects on tight deadlines
Must be able to think creatively deal with ambiguity and manage changing and competing priorities
Be selfdriven and show ability to deliver on ambiguous projects with incomplete or imperfect data
Bachelors degree or 4 years of equivalent professional experience
8 years of experience in Digital Supply Chain Product Management or Program Management within large global organizations
Demonstrated ability to work crossfunctionally with engineering product and operations counterparts to deliver meaningful customer experiences
Advanced skills and experience with Excel and Access or similar database
Exceptional interpersonal and communication skills including strong writing and speaking skills
Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
Masters degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $245000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Exec
Employment Type
Full-Time
Department / Functional Area
Key Skills
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